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Very good 7.9
Based on 12230 reviews

Recent customer comments

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Very good

based on 12230 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.9
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Ngai U.
January 08, 2014
Nice room, good location
Nice room, good location, good breakfast
The rooms are large, nicely designed and clean. The location is excellent, near city center and also Guia park and lighthouse. The breakfast is also tasty.

Weijie L.
January 07, 2014
Good room. free room upgrade
The room is comfortable and nice. There is ferry shuttle bus every 30 minutes. The hotel is close to the shopping area. Need around 10minutes of walk to those shopping area. The ferry shuttle also stop at some major casinos. Overall the hotel is nice with affordable price range for a 5 star hotel

Arnold A.
January 07, 2014
Comfortable & enjoyable
Bell Boy Lam, Bell Boy Lam, Bell Boy Lam
Bell Boy Lam (didn't get his full name) - middle aged man, was very helpful in providing lots of tourist information and directions for my family. He made our stay in Macau a very memorable one. From: Yap Siew Eng

Timothy S.
Hong Kong
January 07, 2014
good overall
Only 5 star hotel available at the time.
It was good overall. Counter not enough staff to handle check out times. A little old but cozy.

January 06, 2014
efficient service and comfortable stay
clean, spacious room, shuttle bus
Generally it was satisfactory except for the poor wifi due to too many users. The shuttle bus only runs twice a day.

January 06, 2014
Pleasant stay at Royal Hotel
Clean, Comfort & Great Location
The room is clean, comfort & large. There are several local restaurant nearby. 7-11 store is just opposite the hotel. The hotel provides free shuttle bus to the travel spot and ferry terminal.

Chee H.
January 06, 2014
Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs, specially the bells boys

Chee H.
January 06, 2014
Clean Hotel, Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs
Clean Hotel, Comfortable room and Helping staffs. Specially to the bells boys

Lois D.
January 06, 2014
standard room and hotel
good location to go to st paul church
my stay is just standard here. the hotel is quite full in during peak days. so we have to waited for a long queue during check in and check out. the transport choice from hotel is only by taxi. the closest tourist attraction is st paul church.

Lee C.
January 06, 2014
Good enough
Shuttle bus provided, good value for money, close to city centre
The stay was pleasant and the hotel lived up to our expectations. The staff was friendly. The best part of the hotel was the fitness centre and the pool. The location of the hotel is good as it is walking distance to the old part of the city in Macau and intriguing to explore.