Back to hotel info

2015
Very good 7.9
Based on 12226 reviews

Recent customer comments

Filter by traveler type
Very good



based on 12226 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9
Sort by

Sebastian Q.
Singapore
December 23, 2013
Comfortable Hotel near UNESCO site
Comfortable Room, Friendly Staff and shuttle service available
It was a wonderful stay! The hotel is near the UNESCO site - Guia (just a 10 mins walk behind the hotel) The lobby is warm, cosy and smells wonderful! Only issue is the check in is only at 3pm, cant check in earlier, we just left the bags with the concierge and went exploring first Comfortable bed and nice design - they even uses Aigner Amenities Has free shuttle service available from the Macau Ferry terminal and also a 11am shuttle to the Venetian Casino in the morning. At night is a 5.30pm shuttle to the Macau Tower - check with the concierge on the shuttle timing so that you can plan your itinerary Friendly staff who was great in giving advise and direction on what to do and see in Macau Walk-able distance to Senado Square but would require the map, otherwise just take a cab Has a nice bar in the lobby with live jazz music at night Nice hotel, would stay here again!

Derek C.
Hong Kong
December 23, 2013
Excellent
Room Clean, good service, tidy
A nice hotel with good decoration. staff is nice. everything is okay, nearby place quite good too

Aidil B.
Malaysia
December 22, 2013
Overall good
Clean and comfortable room, airport shuttle and friendly and informative staff
Overall good as we expected. The friendly and informative staff was really helpful.

cynthia H.
China
December 22, 2013
good experience
room services and comfortable room

Emmaleen A.
Philippines
December 20, 2013
strategic location
Nice and friendly staff, good location, transfers..
It was great. They have nice and friendly staff. Walking distance to Saint Paul Ruins w/ shops along the way. Transfers to/from Macau Port, other hotels.

Paditporn S.
Thailand
December 20, 2013
Clean room, convenince location
Can go to every attraction place

ooi N.
Malaysia
December 20, 2013
good service, clean, big room
staff friendly, clean area, good service
very good, near city area, good service, staff helpful...

andre M.
United States
December 19, 2013
Somebody got this Right English speaking
The best thing for tourist is the Staff at the front Desk they were professional and spoke English, which was great for most foreigners
The Hotel management should be commended for hiring Philipinas that speak English and were very helpful in making sure everything was taken care off. They were very attentive to all our needs we were a group of 50 rooms from Australia, USA and Canada and were very pleased with the service of hotel staff that spoke English. Thank you on Behalf of UMA and Casa de Macau. Andre from UMA in California.

Yee W.
Malaysia
December 19, 2013
Comfortable stay in large room
Spacious & clean room, strategic location & near to local foods
So far so good, but some front desk staffs are not as friendly as other hotels that we stayed in Macau before. They didn't smile while serving customer, which should be improved.

Chan C.
Malaysia
December 18, 2013
Extremly Happy And Satisfy
Strategic location, near to public transport, basic set up
I traveled with my 2 years old son and wife. Nice hotel and big rooms. Very suitable for family trip. Hotel offer free tour bus for pick up service from jetty. Excellent service, clean and tidy room.