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Very good 7.9
Based on 12163 reviews

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Very good

based on 12163 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Kian T.
November 17, 2013
Friendly, clean, comfort
value for money. nice location. friendly staff.. If I visit Macau again. I definately will stay this hotel again.

Kin P.
November 17, 2013
Plesent stay to rest from much exercise.
not too far from senado square. Shuttle bus service available. Good &nice environment to relex.
Royal is located not too far from the cantre of attraction which Senado Square. We can take shuttle bus to drop us back to ferry terminal where all casino busses are readily available for free. Royal is slightly out of the route to Macau Tower, so u need to take the cab. Royal is value for money for both casual or business trips.

November 17, 2013
terrible service
nil nil nil
not good no service no arrangement of transpot not friendly staff

Catherine J.
November 16, 2013
Comfortable hotel with attentive and helpful staff
bed, clean, staff
We stayed here only for a night but its highly recommended. It is about 15 mins walk to Senado Square but a hotel shuttle can bring you to Grand Lisboa and the walk will be shorter. The rooms were fairly new, comfortably sized with the bed and pillows much to our liking. Ms Lemon allowed our early check-in and upgraded us to a double bed room. Most of the staff are Filipinos so it was easy to communicate with them and they were very helpul to teach us how to go about from one place to another (although we had been walking around and have become familiar with the area). Toiletry lable was Aigner and the bathroom was well stocked. I can't speak for the food quality as our room reservation did not come with free breakfast. The pool was not so big but good enough for exercise, it looks so peaceful there too (3rd floor). I highly recommend this hotel for cleanliness (hotel smells really nice),service, price and bed. Location wise, you can reach the city center in 10-15 minutes by foot but there are hotels nearer the center if one likes to be near the sights. You can still take their shuttle to go from one place to another (runs every 30 minutes to ferry terminal where you can access free shuttles to the different casino hotels). So in a way its location is not so much of a bother.

November 16, 2013

Natalie H.
November 15, 2013
Lovely and comfortable
It was clean

Purushottam G.
November 14, 2013
Comfortable,pleasing & enjoyable stay.
Friendly staff, good ambiance & reasonably priced.
Easy check in and cheak ouy. Friendly staff , always ready to help. Good guidence given for tours. Rooms were very comfortable and pleasing. The food was good and very tasty. The situation of the hotel is quite convenient. We would like to come again and stay. In one word - "Fantastic"

November 14, 2013
Location is good, convenient and nice hotel
Centrally Location, close to tourist attraction, reasonable price
My stay started with bad shuttle bus transfer from Ferry Terminal as we waited more than 45 minite for shuttle bus and there is no signage where to wait for Hotel Royal bus we have keep asking around. The location of the hotel is good as easy access to food and tourist attraction. However on the night to the airport as our flight is night 22:00 the hotel did not provide any shuttle bus as last bus to airport is 6:30pm. We decided to have dinner before going to airport somewhere Senator Square, after dinner is raining so we try to catch a taxi to the hotel. This is the problem is so difficult to get one, the taxi driver refused to take us once we mention hotel Royal their reason is jam, or ask for MOP 50 or 100 per trip in actual fare should be Mop 25. Finally we decided to walk back to the hotel. This is real bad impression of Macau.

November 14, 2013
good experience
clean, accessible and good service

David O.
November 14, 2013
Great value for money
Good value, nice and clean room, good location
For the price we paid, its really good value for money. Spacious and clean room with free wifi.