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Very good 7.9
Based on 12076 reviews

Agoda Verified Reviews

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Very good

based on 12076 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

7.3 Gong M.
September 30, 2013
It's OK
Location; price; clean
It's OK. Location is ok. Room service is fine also. Anyway, it's good on this price.

7.7 LEE S.
September 30, 2013
nice bathroom , clean room , got shuttle bus
nice location,got shuttle , staff heplful
feel satisfied to everything , will stay again for next trip, wish the shuttle bus station at port got label (for visitor easy to find the bus where it parking)

8.7 THIAM L.
September 29, 2013
strategic location
location, shuttle bus provided, staff friendly
they upgraded our room to large bed size with no charges due to the standard room are fully occupied, is near to dining place and shuttle bus available

September 29, 2013
Relax and romance
Hane a good sleep

8.7 TAK W.
Hong Kong
September 28, 2013
Clean and Comfortable
The hotel is clean and tidy with comfortable rooms. The staff was nice and helpful.
Although the outlook of the hotel looks a bit old, the inside renovation keeps it a very modern condition. The hotel is clean and tidy with comfortable rooms. The staff was nice and helpful.

7.7 Margaret M.
September 28, 2013
Problem free stay in comfortable clean room.
Clean room & bathroom, comfortable bed, handy to heritage venues and the older section of Macau.
There were no problems with our stay at the Royal Hotel, room & bathroom clean & comfortable with fast checkin/out. Staff were very obliging in allowing us to leave our baggage all day after checkout whilst we were sightseeing. The Vasco De Gama restaurant within the Royal Hotel was a great place for dinner - wonderful food, excellent staff who bent over backwards to make a little "cake+candle" for my sister's birthday - without their having any prior notice. Loved this restaurant.

7.7 sherine C.
September 27, 2013
everything is good
confortable, friendly staff.
feel comfortable,clean, friendly staff and convenience go to attractions place

7.7 Soon Y.
September 27, 2013
nice location, clean, price acceptable

September 26, 2013
it was fun
it was excellent. staff there is friendly , they do recommend popular places that we should go, and how to go. they do provide shutter bus as well for selected places, schedule was provided as well. highly recommended.

5 Boon L.
September 26, 2013
Unpleasant due to poor service
Unfriendly, arrogant staff
The service standard of this hotel is way below 5 star hotel average. First of all the front desk is not so friendly at all, even the door boys are more friendly then the reception counter staff. If you want to experience the worst ever free ride, go and try to free shuttle service to Taipa, the driver attitude is extremely horrible, you will not believe you are staying in 5 star hotel.