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2015
Very good 7.9
Based on 12163 reviews

Recent customer comments

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Very good



based on 12163 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Man C.
Hong Kong
July 12, 2013
Relaxing Trip
Convenient to go to many places. There is a shuttle bus which could take residents to go sightseeing. The staff are very nice and helpful.
There is a shuttle bus to take residents to go sightseeing. The staff are very nice and helpful. The hotel is near the "Ruinas da Antiga Catedral de S. Paulo" and bus stops. The room is very comfortable and big.

nancy T.
Malaysia
July 12, 2013
wonderful
nice staff, good service n clean room
So far so good, they provide a bus services to air-port ! nearby shopping area.

Rosa V.
Philippines
July 12, 2013
Nothing more, nothing less
easy to communicate with staff, access to public transportation, walking distance to world heritage sites
Save for a booking snafu, our stay at the Royal Hotel was issue-free. We were able to avail of the free airport to hotel shuttle and checked-in without difficulty. The staff quickly set-up the extra bed which was relatively comfortable (i had to stay in the extra bed and was well-rested when i woke up). With the extra bed, the room was a bit of a tight fit, but it wasn't too bad. The staff recommended a Thai restaurant that was open till 1am and we're very happy with the recommendation, so much so that we ate there twice during our three-day stay! There's a lot of Filipinos in the staff which means that they can easily communicate to the guests in English. They were also able to give us directions to the places we wanted to go to using public transportation which was a big help. If you don't mind walking, most of the World Heritage Sites can be reached by foot from the hotel.

Choon L.
Singapore
July 12, 2013
good value for money. away from casino
cheap, easy access to historical sites
ok. happy with it

fai C.
Macau
July 12, 2013
clean and comfortable hotel
1. clean 2. comfortable 3. near the town centre
clean, comfortable, near the town centre, convenience transportation, friendly staffs, foods can be improved.

chalika C.
Thailand
July 12, 2013
clean luxury good
near shopping center , clean , beautiful hotel
very good for every thing , clean , comfortable , near shopping center , good service

LEE K.
Malaysia
July 11, 2013
nice hotel with good location
easy access to food, nice room, comfortable bed
very nice hotel with friendly staffs... check in and check out fast... located at a good location which very easy access to food. definitely will be back again!

Anna B.
Philippines
July 11, 2013
excellent hotel, value for money
attentive and helpful staff, shuttle bus, big rooms
Near the Senado Square, taxi will be only 15-18MOP/HK$. Rooms are big, clean sheets. twin size room can fit 4 asian people comfortably. Staffs are very very helpful. Shuttle service in the ferry area does not have its own parking space so if you arrive and look for it and the shuttle isnt there yet, dont panic. They do have a shuttle service, it takes time to wait though 20-30 minutes.

Sandra R.
Indonesia
July 11, 2013
NICE CLEAN AND COMFORT HOTEL IN MACAO
LOCATION NEAR SENADO SQUARE AND EASY TO TO REACH FERRY TERMINAL BY SHUTTLE
this hotel has strategic location, close to tourist attraction likes guie fortress, paul st ruinn, senado , and ferry terminal if you want to go to HONGKONG

Rangsarn S.
Thailand
July 10, 2013
Overall good
Location, Transportation, Clean
No significant problem except we faced noisy guest besides our room, the sound proof is not good with connected room.