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Very good 7.9
Based on 12150 reviews

Recent customer comments

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Very good

based on 12150 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Tak S.
Hong Kong
June 10, 2013
Room is good but Shuttle bus service sucks
Front desk staff, neat and tidy room. good Portuguese restaurant
Everything is fine except the shuttle bus service and the altitude of the Front Desk Manager. We waited for the shuttle bus in the Macau Ferry Pier. According the time table in their web-site, the bus will arrive in 15 minutes. We asked the other drivers to confirm the parking location of the hotel shuttle bus and waited. After at least 20 minutes, the light orange bus with the Hotel name printed on it arrived. We thought that they were just late. The bus passed in front of us and went. We thought that it want to park other space, and we watched it. It just leaving there without any intension to pick up guests! We complainted this to the Front Desk Manager after taking a taxi to the hotel. The Manager's altitude made us feel that he was just waken up. We arrived in the evening. This was a business trip and we left at 10:30pm without any reply from the Manager.

Soh C.
June 10, 2013
Room nice location good.

United States
June 10, 2013
Great Easy Access to Macau Central
Regular shuttle service to Casinos, Friendly Staff, Clean rooms

Choon T.
June 10, 2013
Wonderful hotel with excellent shuttle services
Shuttle service, near to major attraction and cleanliness

Jimmy Q.
June 10, 2013
Luxurious and comfortable rooms
Large room, comfortable bed, affordable price
I was pleasantly surprised with the quality of the hotel for the price paid. It was bargain hotel! Room size was huge and I had the most comfortable king size bed ever. Internet was fast and had the largest selection of cable TV. The free shuttle service to most local attractions and the ferry terminal was a nice bonus. Concierge service was great in recommending things to do and planning itineraries. The location of the hotel is not the best if you are looking for the casino and glamour of the strip.

Bing C.
June 09, 2013
It was within walking distance to the city, sheets were clean.
We had wifi in the room on the first night but not anymore subsequently. Wifi was only available in the lobby. For a 5 star hotel, that is a disappointment.

Kevin H.
United States
June 09, 2013
Convenient Location
Clean, convenient, concierge Alex

Ping T.
Hong Kong
June 09, 2013
Its a comfortable hotel
Comfortable rooms, good shuttle bus access, good for a getaway

Choong C.
June 09, 2013
hotel price cheap but location no good. difficult
room clean, staff polite, hotel price cheap
staff good difficult to get taxi

June 09, 2013
facility exclusive
Plz put english staff or english translator for foreign touriest rest everything is great.