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Very good 7.9
Based on 12149 reviews

Recent customer comments

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Very good

based on 12149 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

June 04, 2013
Macau's hidden gem
Clean rooms complete with amenities, accessible to most attractions by foot or by the free shuttle service, friendly staff
Royal Hotel may not be as grand as The Venetian or the Sands but considering the reasonable price it offers, it definitely is a great value for money. The rooms are being cleaned, towels replaced, and toiletries replenished daily. The friendly staff (mostly from the Philippines) are all friendly and helpful. I will consider it a home away from home.

Wee L.
June 03, 2013
Large Room, Value For Money, Free Shuttle Service
Walkable distances to grand lisboa casino, free shuttle service to attractions, nice and big room

surenkumar S.
June 03, 2013
Nice Room - Value for money
Room, Amenities, Casino
The hotel looks pretty nice, and there's all the amenities that you would expect in a proper hotel. But there's just so many little things that throws you off. The front desk staff are friendly. Transport services are good.Easy accessibility to nearby Casino. closer to Grand Lisba and MGM casino.

Chaw H.
June 03, 2013
Comfortable, clean and nice stay. Good location!
Friendly and approachable staff, nice casino, good service

Zenos A.
June 03, 2013
Comfortable, clean and tidy
friendly staff, quiet and clean room

michael M.
June 02, 2013
made our Macau experience more memorable
very helpful staff; wonderful rooms; great jump-off to explore Macau.
it was a very enjoyable stay. if we had more time available, will definitely stay in this hotel. great value for money.

michael M.
June 02, 2013
a lot of friendly faces
attentive staff; affordable rates; near to tourist spots
it was a very pleasant stay. it helped greatly that are several Filipinos in the staff. it made our vacation more stress-free. we had to avail an extra room upon arrival since we arrived very in the morning and we were graciously accommodated. we even got a room upgrade. kudos for the hotel service staff.

Toh T.
June 02, 2013
The price for hotel was worthwhile
The shutle bus service to macao ferry terminal,large comfortable bed,clean room ,large room and was relatively peaceful and enjoyable.

Xin L.
June 02, 2013
comfortable stay, friendly staff
comfort, friendly staff, near to city centre
The staff were very friendly and attentive right from the moment we got off the shuttle. To wait for the shuttle at the ferry terminal, go to the end away from all the major casino buses. There's no fixed spot for the shuttle bus, so you have to wait and be alert. Although it is good to have shuttle services, they were rather restricted to dropoff (one way). Also, the shuttles to casinos were at 11 and 5pm each day, so it was rather restrictive. Spoke to Alex (the frontdesk manager), who was most helpful but not pushy in terms of providing tips/advice on our trip.

June 01, 2013
clean, comfortable,
One staff told me, he get scold after helping my mum find the luggage. What is the manner of this guy? Anyway, other staff are friendly and kind.