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Very good 7.9
Based on 12149 reviews

Recent customer comments

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Very good

based on 12149 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

New Zealand
May 22, 2013
Clean, Quite, Comfortable
Good service, nice price, walkable distance to Ruins of St. Paul's
Great experience for the family trip and I would like to come back again.

Jeff Z.
May 22, 2013
clean, elegant, attitude
the lobby looks luxury! concierge service is very good, nice attitude. room is clean and tidy, though the beds are smaller than beds elsewhere, but this is the reality in HK and Macau. the lift is fast and cool. hotel bus is quite punctual, but not so convenient, when it stops at Wynn Casino stop, it's too far away from the hotel doors. there is one night, the wifi got problem, but frontdesk said engineer off-duty, he still come around to offer help in the room. good attitude of service!

zhuo S.
May 22, 2013
Wonderful trip
Shuttle bus to ferry , various casino n airport ( per-booking required for airport),good location to walk around.

Hiu T.
Hong Kong
May 22, 2013
Reasonable price
1. Reasonable price 2. locates close to the urban area 3. Have shuttle bus

Andrew C.
May 22, 2013
not as good as in the past
not like before
I've stayed at Royal Hotel plenty of times before, but this time was given the smallest corner room without a desk. Sure, I checked in late at 10pm Saturday night but the room was prepaid and yet not reserved. Upon checkout I wanted to change money into smaller denominations and was told by receptionist that they "didn't have anything smaller".

Chakarin K.
May 22, 2013
Good Service for Memorable Moment
1. Nice Staff with service mind working attitude

Joan I.
May 21, 2013
very comnfortable and worth your money
location, cleanliness and comfort
Very comfortable and relaxing

Supichet L.
May 21, 2013
Far hotel from Casino
cheap rental, clean, bus service
it is not good in customer service. They were not willing to help as much.

Aunkung S.
May 21, 2013
Value of money
Good location, Clean and luxurious room
Comfortable, good location for walking to Senado square. Clean room and receptionist can speak English well.

Kwai L.
May 21, 2013
Luxury n Comfotable Stay
Spacious Room,Nice Decor, Good Service
The Room was good and comfortable. Check in and out we're fast n the staff were very polite. the staff were very helpful when we asked for directions.