Back to hotel info

Very good 7.9
Based on 12212 reviews

Recent customer comments

Filter by traveler type
Very good

based on 12212 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9
Sort by

April 28, 2013
Good hotel
reasonable price / nice environment / good service

April 28, 2013
Nice hotel let down by poor breakfast
Location, recently renovated, OK value
I've stayed at Royal Hotel many times over the past 16 years. They have done a good job on the renovation. The rooms are small but they are clean and comfortable. The staff are attentive, except when I went to check out there was nobody on the front desk, no bell staff, and I had to search for 10 minutes to get any attention so I could check out. The hotel experience is let down badly by the buffet breakfast. Simply awful. I had to wait in line for over 10 minutes to get a fried egg. One Chef cooking one egg at a time is just not good enough. Very basic selection of food, and the price was high. Just not good value or service. Apart from breakfast the hotel is OK. But I won't be staying here again, there are so many better hotels to choose from in Macau now that are much better value.

Kwang M.
April 28, 2013
Fun and Greats
Location, price and clean

Yu C.
April 28, 2013
hotel to be upgraded
good location, nice staff, comfortable room
no wireless internet in room and cable internet speed is very slow. the towels are worn out horribly. the hotel should be upgraded on these aspects.

chiam K.
April 28, 2013
comfortable stay and near to places to visit
clean, well equipped, strategic location

Joseph P.
Saudi Arabia
April 28, 2013
Friendly Staff specially the filipinos name Ryan he is very accomodating and very helpful.
Superb hotel. The room are very clean and not expensive. The staff are very helpful and the location are just a walking distance to Senado Square and St. Paul Cathedral ruin.

Fong T.
April 27, 2013
Very comfortable stay
Clean room, good staff and free shuttle

April 27, 2013
comfortable hotel
friendly staff, free shuttle bus to attractions, clean room

Mei C.
April 27, 2013
Nice n friendly staff
Fast check in n out, friendly staff n got small casino

Poh W.
April 26, 2013
Good location, comfy stay and helpful staff
Comfortable bed, friendly helpful staff and good location
Free shuttle transport is available upon arrival at the airport. Staffs are helpful and they can arrange private tour around Macau which include eating at the best local food in one day with a good reasonable price for those who prefer not to walk, save time. Late check out can be requested if needed. Within minutes walking distance to famous tourist spot like Senado square and Ruins of St. Paul. We can manage to walk to Grand Lisboa, Wynn and MGM. From there we can take taxi less than KD20 (preferable meter reading) back to Royal Hotel. Wifi only available at the lobby and not in the room. A comfortable place to stay.