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Very good 7.9
Based on 12226 reviews

Verified traveler reviews

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Very good

based on 12226 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.9
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ALLEN C. from Malaysia
Families with young children
Stayed one night in December 2015
Overall nice hotel
Location, service and clealiness
Reviewed December 13, 2015

Wendy L. from Singapore
Stayed 3 nights in November 2015
Delighted by good service
Quiet location,courteous staff with good performance and room cleanliness
First time staying at Hotel Royal and delighted by their good service. From ferry terminal pick-up to check-out, our needs and expectations are fully met. Enjoy our clean and comfortable room with good view. Love the quiet location, a short walk to Senado Square. Just done another booking for coming trip!
Reviewed December 13, 2015

reckyanto M. from Indonesia
Business travelers
Stayed 2 nights in December 2015
Big and Clean Room
Big room, clean room and nice staffs
Everything went well. Nice and relaxing hotel.
Reviewed December 12, 2015

Dorothy L. from Singapore
Stayed 2 nights in December 2015
will visit again
friendly and helpful staff, close to eateries and tourist sights
The stay started off with very good customer service from the reception. Comfortable room, good quality toiletries. There is a nearby street with local street-side hawkers good for breakfast :) Has a free hotel shuttle from the outer harbor ferry terminal that runs every 30mins, last shuttle at 9.50pm.
Reviewed December 10, 2015

John O. from Malaysia
Stayed 2 nights in December 2015
Good condition
Service, room condition, location
Reviewed December 10, 2015

Antonio G. from Philippines
Stayed one night in December 2015
Service, cleanliness & location
Very pleasant...we like it!
Reviewed December 09, 2015

su Y. from Taiwan
Solo travelers
Stayed one night in December 2015
Good service
Great attitude of the stuff
The facilities is actually not as well as a five star hotel. But the staff all with good attitude and well service.
Reviewed December 09, 2015

Natalie P. from United Kingdom
Stayed one night in December 2015
Good hotel
Staff, location, room cleanliness
Excellent one-night stay at the Royal Hotel. The main attractions are within walking distance, the staff were courteous and helpful and the room comfortable and large. The only negative would be the breakfast - perhaps because we arrived just half an hour before it closed, but the buffet was fairly poor for a five-star hotel. Despite that, we would come again!
Reviewed December 08, 2015

Tsz L. from Hong Kong
Families with young children
Stayed one night in December 2015
good experience
location, price,staffs
good experience
Reviewed December 07, 2015

Jen W. from Malaysia
Solo travelers
Stayed 3 nights in December 2015
Only comment is the wifi issues.Very weak signals
Location,cleanliness,staff courtesy.
This is my 2nd time stay.Staff are always courteous and helpful with directions.Would definitely recommend this hotel to friends and family if traveling to Macau.
Reviewed December 05, 2015