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Very good 7.9
Based on 12150 reviews

Recent customer comments

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Very good

based on 12150 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Kent L.
October 05, 2015
Nice location, simple hotel room
Staff service, Location & Comfortable bed.
Overall I had a good stay at this hotel. The room is average up keep with adequate comfy bed which is important for a good rest. Bathroom is ok with clean outlook. No regrets in choosing this hotel.

Bradley S.
United States
October 05, 2015
It's Fine, Nothing Special and definitely not 5*
Price, Cleanliness, Ferry Shuttle
The place is fine. The room was clean, the WiFi was on the slow side but passable and reliable. I definitely don't think it's a 5 Star Hotel and it's not especially close to any of the action in Macau. It takes a long time to get a taxi from there. The style is outdated and tacky, but at least the room was clean and the linen was nice.

October 04, 2015
Location, clean n value for $
Pricing, location n clean
Ok but only Nor happy with the Libby bar service which very bad!

Penny S.
October 03, 2015
Amazing staff. Very efficient.
Staff, room and service
My stay was very good. I was upgraded to a nice room. Staff were extremely helpful and friendly. Concierge Randy was very efficient in helping me with dinner reservations.

Shoo L.
October 03, 2015
Near sights
Near sights, 24h Convenient Store opposite hotel, Shuttle bus
ocation is a bit off central, but the hotel offer shuttle bus to major casinos.

Wong S.
October 01, 2015
Bath Room
Water Tap want change
Good place, Staff good.

Yohnny M.
September 30, 2015
cleaniless,convenience,nearby market
Convenience and near by to the city of Macau

September 30, 2015
Strongly recommended hotel
Clean, centrally located n casino

September 30, 2015
Strategic location
Centrally located to sightseeing places, easy access , casino inside the hotel
Good as most of my Macau trip I stays here

nadya W.
September 29, 2015
Old Hotel
staff is friendly and helpful
Location is a bit far from the central, although the hotel offer shuttle bus to some places. The building is old but well maintain. But compare to other 5 star hotel in Macau, Royal hotel is over rated. I think at best it is a 4 star hotel. And the price compare to big major casino hotel wasnt too far off. The 1st room we got had a horrible view facing an abandoned building very creepy, the staff was friendly and offer us another room but the door wont lock, so they moved us to another room. If i ever come to Macau again, i wouldnt stay in this hotel and will not recommend it to anyone. I mean it was Okay, but for the price i pay and the experience i got. not worth it. I didnt say it was horrible but i could've pick a better hotel at the same price.