arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 12163 reviews

Recent customer comments

Filter by traveler type
Very good

based on 12163 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Pirit P.
June 26, 2015
Good place
Staff Room Location

June 25, 2015
great hotel
large washing room, nice staffs, good locations
It is near the airport and provides shuttle bus to airport and Hong Kong-Macau Ferry Pier. Additionally, it is closed to the Venetian and shopping malls. The room is big and staffs are very nice. A great hotel for trip.

Min K.
June 24, 2015
Helpful and Friendly Staff. Good Location.
Location, room comfort and staff performance
I am really happy with my stay with Royal Hotel. The free Wifi in the room was not working and I have an urgent conference call, the staff is giving me lots of help and spare me the charge card for free to connect to the internet. I will definitely recommend this hotel to my friends and will stay in this hotel again for my next visit.

agus S.
June 23, 2015
good hotel
good room, friendly staff and good food
Really reasonable hotel and really good hotel u must try it

Tik K.
Hong Kong
June 23, 2015
No expection Hotel
swimming pool , lounge , friendly staff
The room is little bit old, traffic is not convenience . but staff is good and friendly

Heidi A.
June 22, 2015
Quick visit
Clean. Comfortable. Central.
Good. Didn't stay in the hotel much. Shuttle bus was impossible to find at terminal - no one knew the hotel.

Claudia C.
United States
June 22, 2015
Stay at Royal Hotel
Nice pool, free shuttle to ferry terminal, free wifi

yuk W.
Hong Kong
June 21, 2015
Spacious room
reasonable priced

Chee N.
June 20, 2015
location at town centre
location, staff service

Kathrynne F.
June 18, 2015
Good place to stay
Clean, Filipino staff, Comfy
The hotel is clean, the bed was large and comfy. You enter the room and feel relaxed. The staff spoke my native language (Filipino) and can understand English very well. Check in and check out was quick. Cons are: In room dining food was so-so for a 5 star hotel. the pancakes didnt have maple syrup and were rubbery. The chicken in their club sandwich was hard, like it was not freshly cooked. The bathroom smelled like cigarette smoke during certain times of the day - most likely smoke seeping in from another guest sneaking a puff in their room. Royal Macau has apologised for this and assured me they are doing all they can to prevent this from happening to future guests.