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2015
Very good 7.9
Based on 12223 reviews

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Very good



based on 12223 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

siowai N. from Macau
Solo travelers
Stayed 9 nights in May 2015
Staff problem
good scent once step in. cleanliness. roomy and comfortable.
overall, the stay is alright. However, at night time, the neighbour opened the door and smoke, they talked so loud and yet, there is no staff members to give them a friendly reminder of not doing this annoying behavior. My friend from outside called hotel to contact me, the staff asked him to speak Chinese. ALso at one time, my other friend called and speak English, the staff may not understand english well and transferred the call to some other department.
Reviewed May 20, 2015

Wilhelm D. from Switzerland
Families with young children
Stayed 3 nights in May 2015
Our stay in hotel royal was a great experience
Room was huge, food is good. Locationis great
It was s very good experience and i will for sure be back someday with some friends
Reviewed May 20, 2015

KA W. from Hong Kong
Groups
Stayed one night in May 2015
Just above average
Clean living environment with a just-a-okay gym room and swimming pool
Everything is okay in this hotel. However, the reason why I would think it is overrated is the wifi. The wifi page for login in before you use it is seriously fatal, let alone the speed of the so-called wifi. Free Wifi service is just a basis requirement for such a so-called 5-star hotel. Need not comment on the speed of the wifi, just the connection problem has already made me mad. I WONT RECOMMEND SUCH A HOTEL TO OTHERS!
Reviewed May 19, 2015

kwong L. from Malaysia
Business travelers
Stayed 3 nights in May 2015
good location, clean and big room
good location, clean and big room
good location, clean and big room
Reviewed May 18, 2015

Katherine L. from Hong Kong
Business travelers
Stayed 5 nights in May 2015
small room
staffs are nice and helpful
This was my second time visit and i was quite disappointed this time. The air conditioner could not be adjusted as the button was missing hence i caught a cold after my stay. The phone next to my bed was out of order. And i could hear the noise at 2am from the corridor outside my room as some visitors were just back and chatted in a loud voice. I requested a morning call in the concierge but no call finally. The bed is really small. But i wont expect much with such a price, and i think was just unlucky to have this room only.
Reviewed May 17, 2015

Shirley W. from Singapore
Groups
Stayed 2 nights in May 2015
Macau trip
Friendly staff. Very helpful and responsive when approached
Very good
Reviewed May 17, 2015

Elizabeth N. from Philippines
Families with older children
Stayed one night in May 2015
royal hotel...👍👍👍!!!!!
affordable, friendly/pinoy staff, wifi so fas!!!
my family enjoyed our stay! cool ambiance, clean and very nice rooms!
Reviewed May 17, 2015

tina T. from Indonesia
Families with older children
Stayed 2 nights in May 2015
Nice & Pleasant Stay
Room comfort, staff friendliness, price
I feel satisfied, staff are friendly, room comfort and clean, and not that expensive. But a bit far from senado square, need to walk around 10 minutes.
Reviewed May 15, 2015

Yiu T. from Hong Kong
Solo travelers
Stayed one night in May 2015
nice hotel
good nice perfect
Reviewed May 15, 2015

Ka C. from China
Couples
Stayed one night in April 2015
nice staff
good service
Nice staff ,nice place
Reviewed May 15, 2015