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Very good 7.9
Based on 12065 reviews

Recent customer comments

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Very good

based on 12065 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

9.7 Gillian C.
United Kingdom
March 28, 2015
Fantastic Staff
Staff, location, room
Staff well-selected and trained to high standard; friendly, helpful and courteous. Location within walking distance of most things. Room comfortable, well-equipped and clean....WiFi worked well despite others' comments. To make it even closer to perfect I would suggest: biscuits/snack in room with the tea & coffee more prominent signage at the airport to locate the desk for the shuttle bus arrange for the airport shuttle to drop off at Taipa ferry terminal which is very close-by. I enjoyed my stay and would stay again and also recommend to others

8.3 Sin G.
March 28, 2015
Value For Money
Clean, Comfortable and Strategic Location
It was a pleasant stay in the hotel and overall I am satisfy with it. Just that the waiting period to check out is a bit long queue when I was there.

9 Lai F.
March 28, 2015
Value for money
Good environment, comfortable room and shuttle bus service is frequent
Location is not so strategic, but the hotel shuttle bus to Macau Ferry Station is frequent (every half an hour), so visit famous casino is not a problem. However, going to Macau famous tourist attraction eg : Ruin of St Paul, you have to find your own transport. Overall I still find it value for money.

March 27, 2015
It has a very good location. Hotel facilities are well maintained and has good amenities. Hotel staff were very polite, kind and accomodating.
It was excellent. I have been staying at this hotel every time i visit macau. It is centrally located to some hotel-casinos like grand lisboa, hotel lisboa, mgm grand, wynn hotel and star world hotel. It is 5min away from the macau ferry terminal where all casino shuttle buses (offering free transpo) are found. Royal hotel is also surrounded with restaurants offering good food for a good price. Just a block away from the marketplace. Few mins away from ruins of st paul and senado square. All the hotel staff are very kind, polite, respectful and very accomodating. They also give you tips on how to explore macau. Hotel price for a night stay is also affordable. They also have a casino (mocha) at the 1st floor. And swimming pool and fitness gym at the 3rd flr. Housekeeping staff also did excellent jobs in cleaning our room. Ambience is likewise excellent.

8.3 Catalina C.
March 26, 2015
Our pleasant stay in Royal Hotel, Macau.
Good service, clean rooms and facilities

7 chen G.
March 25, 2015
good location, nearby food and shop
good location, nearby food and shop
good location, nearby food and shop

7.7 Michael L.
March 25, 2015
1) location 2) staff friendly. 3) cleanliness
Overall good accept the free shutltle bus driver was unfriendly and never send us to the destinations ( twice).

March 25, 2015
Nice hotel, worth money
Big room, clean, worth money
Clean, cozy, good location. Can take bus to venetian

7.7 Olga K.
March 24, 2015
Overall good

3.3 TUANG P.
March 24, 2015
not bad
clean ,hotel staff friendly,
the lift to room are very bad n slow,the wifi service very slow,shulttle bus driver very rude,actually the is only 3 star