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2015
Very good 7.9
Based on 12149 reviews

Recent customer comments

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Very good



based on 12149 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

nelia R.
Philippines
April 04, 2015
Best Value for Money
staff are very helpful esp. to first time travellers; the rooms are very clean; locatuon is good
It was very pleasant.

YUHUA S.
Taiwan
April 04, 2015
It's OK~
It's normal, not too bad. The receptionist is quite nice.
I booked this hotel for my mom for two nights. It's still under renovation during our stay, I think it's ok, but in the same price I may probably choose another place to stay next time.

Christina C.
Australia
April 04, 2015
Excellent
Value for money, very convenient location to shopping and food. The staffs of the hotel are very friendly.
Our stay is pleasurable. Traveling with children is very difficult. With the friendly nature of the staffs, make our stay more welcoming.

stenly T.
Indonesia
April 04, 2015
wifi iss very slow, clean near other casino
cleans near casino and have shuttle bus
Comfortable

OOI E.
Malaysia
April 04, 2015
good
good

Chui C.
Hong Kong
April 04, 2015
Not a casino hotel
Staffs are nice *3
Went there during CNY with family, mum was just wanted to gambling , well , its not easy to catch a taxi and shuttles came in every 30 mins, compare to other hotels in macau, its a small hotel with less felicities.

Yiu L.
Hong Kong
April 03, 2015
good and comfort as well as the price is very reas
Service good, the Fado is a good restaurant with reasonable pricee
Comfort and will visit again

Foong C.
Malaysia
April 02, 2015
GOT BED BUGS
bathroom is comfortable
there was bed bugs, we felt itchy and there is redness on both of our hands.We didn't complain on the spot as we thought it was mosquito bites.When we back and see doctor, the doctor commented it's from bed bugs bites. Hope that the hotel staff really look into this matter seriously to avoid it happens in future.

Lachlan R.
Australia
April 02, 2015
Best Hotel in Macau for Travellers
Location, Rooms, Staff
The Royal is my pick whenever I stay in Macau. The casinos are always busy and quite far away from everything. This hotel is conveniently located near the casinos and attractions, but tucked away in quiet back streets. The rooms are also clean and spacious, making the perfect place if you are visiting Macau for tourism rather than gambling.

Joe T.
Malaysia
April 01, 2015
Interesting 2 nights stay at Royal
Room Cleanliness.... Front office staffs were very polite an helpful..
When we arrived at the airport: We were looking for the free shuttle to the Hotel Royal When we found the counter,, the lady manning it was was more to " selling her own products ( Prepaid cards ) than to assist us in the transport to the Hotel. Later .. when the bus arrived,,, she shouted at another couple who was also waiting for the bus to Royal for not listening to her instructions.Very rude lady... but i dont think its the hotel staffs. Other than this incident.. When we arrive at the hotel.. 1) Room was great and clean. 2) The Front desk was also very helpful 3) Breakfast was OK.. 4) there was also a mini casino at the lobby. 5) WE walked to all major attractions. 6) Restaurants are all walking distance 7) 2 convenience shops just around the corner I guess if the hotel changes the Bus counter operator at the airport.. our trip would have been 9/10.