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2015
Very good 7.9
Based on 12233 reviews

Verified traveler reviews

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Very good



based on 12238 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.9

Su C.
Malaysia
April 11, 2015
Strategic
Location
Good

KAH N.
Malaysia
April 11, 2015
long check in and check out process
Good Size, location and cleaniness
As a 5 star hotel, the check in and check out process takes more than half an hour. As I have prepaid my room and didn't use any of the in room service or mini bar items, it took me half an 40 minutes just to drop off my room keys and nearly cost me to miss my flight.

Wai T.
Hong Kong
April 11, 2015
Overrated as a five star
Enough hot water supply
Bed sheet have dirt which can be seen obviously. Curtain was broken. Even I have just stayed for one night, I don't think it's a five star hotel.

LI K.
China
April 10, 2015
Good Hotel
Good Good Good

kau L.
Hong Kong
April 10, 2015
good
good
good

tong P.
Hong Kong
April 09, 2015
good
location

HONGYING D.
China
April 09, 2015
everything's fine, but lobby smell too strong
clean, tidy and fine

Jess L.
Malaysia
April 09, 2015
great hotels
location, staff n clean room
Very comfortable

Philip H.
United Kingdom
April 09, 2015
A relaxing stay
swimming pool, friendly conceirge & shuttle service
It was a relaxing stay. The check in staff were helpful and friendly, although the restaurant staff were a little uppity. The room was pleasant and spacious and my 2 year old son loved swimming in the pool. A good stay - would stay again.

Yan P.
Hong Kong
April 09, 2015
Very satisfied except a long check out queue
Pool excellent
Need improvement on check out waiting time and shuttle bus service. Particularly during long holiday with more customers.