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2015
Very good 7.9
Based on 12152 reviews

Recent customer comments

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Very good



based on 12152 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Yiu T.
Hong Kong
March 30, 2015
good vaule
staff hotel location

Chan C.
China
March 29, 2015
Royal Hotel
room keeper manager and customer service(email) are very nice to prepare my order of two hotel pillows even few stock!

Monisha S.
Singapore
March 29, 2015
Comfortable room
Service, transport, view
Rooms were comfortable with the bathtub and service was excellent. Clean rooms and easy to walk around to the nearby attractions. Shuttle bus service was a little confusing. Great stay on the whole. Hope to return the next time I come back.

Li L.
Malaysia
March 28, 2015
Average hotel with free upgrade
Free upgrade, hotel with casino, location and staff ..
Firstly check in and out was prompt. Staff greets well and welcome with smile. Room is average, comfortable and clean. Location is near to center of action, free shuttle to terminal and Venetian but must make advance reservation. So far is ok to stay here. Happy we got a free upgrade. I always got free upgrade and thanks for booking with Agoda. This hotel is overrated maybe 4 star. Will recommend to friend and family if the rates is cheaper.

Gillian C.
United Kingdom
March 28, 2015
Fantastic Staff
Staff, location, room
Staff well-selected and trained to high standard; friendly, helpful and courteous. Location within walking distance of most things. Room comfortable, well-equipped and clean....WiFi worked well despite others' comments. To make it even closer to perfect I would suggest: biscuits/snack in room with the tea & coffee more prominent signage at the airport to locate the desk for the shuttle bus arrange for the airport shuttle to drop off at Taipa ferry terminal which is very close-by. I enjoyed my stay and would stay again and also recommend to others

Sin G.
Malaysia
March 28, 2015
Value For Money
Clean, Comfortable and Strategic Location
It was a pleasant stay in the hotel and overall I am satisfy with it. Just that the waiting period to check out is a bit long queue when I was there.

Lai F.
Malaysia
March 28, 2015
Value for money
Good environment, comfortable room and shuttle bus service is frequent
Location is not so strategic, but the hotel shuttle bus to Macau Ferry Station is frequent (every half an hour), so visit famous casino is not a problem. However, going to Macau famous tourist attraction eg : Ruin of St Paul, you have to find your own transport. Overall I still find it value for money.

HAZEL B.
Philippines
March 27, 2015
VALUE FOR MONEY
It has a very good location. Hotel facilities are well maintained and has good amenities. Hotel staff were very polite, kind and accomodating.
It was excellent. I have been staying at this hotel every time i visit macau. It is centrally located to some hotel-casinos like grand lisboa, hotel lisboa, mgm grand, wynn hotel and star world hotel. It is 5min away from the macau ferry terminal where all casino shuttle buses (offering free transpo) are found. Royal hotel is also surrounded with restaurants offering good food for a good price. Just a block away from the marketplace. Few mins away from ruins of st paul and senado square. All the hotel staff are very kind, polite, respectful and very accomodating. They also give you tips on how to explore macau. Hotel price for a night stay is also affordable. They also have a casino (mocha) at the 1st floor. And swimming pool and fitness gym at the 3rd flr. Housekeeping staff also did excellent jobs in cleaning our room. Ambience is likewise excellent.

Catalina C.
Philippines
March 26, 2015
Our pleasant stay in Royal Hotel, Macau.
Good service, clean rooms and facilities

chen G.
Malaysia
March 25, 2015
good location, nearby food and shop
good location, nearby food and shop
good location, nearby food and shop