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2015
Very good 7.9
Based on 12060 reviews

Recent customer comments

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Very good



based on 12060 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

8 Chanettee L.
Thailand
January 11, 2015
Great Service. But location is quite far.
Clean, Good service, Shuttle service.
We're very happy for the clean room and good service.

6.7 Suzanne S.
Malaysia
January 11, 2015
Too far.......
Attentive staff, room comfort.......
Generally ok

9 hang K.
Hong Kong
January 11, 2015
good stay
room - clean,big and comfortable, staffs freindly and helpful
good stay

7.7 FONG I.
Malaysia
January 11, 2015
Overall good to stay
Comfortable bed, free shuttle bus, convenient place
Hotel bed is clean and comfortable but abit old renovation.Convenient place from port and to town. But staff service was not really good. They don't like greeting to guest especially local staff from there. I think this is the cuture from there.

6.3 WAIPING W.
Hong Kong
January 09, 2015
Comfortable Beds but room cleaniness is not upto 4
Good locations, easily to catch taxi, convenience stores in 1 min walk
Front desk staff are ok but not friendly. Kid's Breakfast price is higher than that of dinner buffet price of another 5 stars hotel.

8.3 Baoying L.
China
January 09, 2015
Comfortable beds and nice view of the city
Comfortable beds, nice view of the city, shuttle bus to the depot

9 Quek V.
Singapore
January 09, 2015
nil
services at casino n bell boys
A big boring without any live music no massage

6.3 Gary H.
Australia
January 09, 2015
basic
pretty ordinary hotel

10 HWEE L.
Malaysia
January 09, 2015
GOOD SERVICE
SERVICE, ROOM CLEANING, NEW
SEEMS ROYAL HOTEL HAS BEEN RENEW THEIR ROOM, ROOM VERY CLEAN & NEW. HOTEL STAFF ALSO VERY NICE. WILL COME BACK TO STAY AGAIN

7 Kah S.
Singapore
January 09, 2015
Royal for the first time
Value for Money
As compared to Grand Lisboa (Old) this hotel is way better. The room is good and clean. They are understaffed which makes checking in/out slow. The location is a little off making it difficult to get taxis. A 10min walk gets you to Grand Lisboa. Good thing was it was easy to get a bus to Taipa area. I would come back if I had business on this side of the island.