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Very good 7.9
Based on 12223 reviews

Recent customer comments

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Very good

based on 12223 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for money 8.0
  • Food/Dining 6.9

MINGHUAH N. from Singapore
Solo travelers
Stayed 5 nights in February 2015
royal hotel
room size and cleanlinese are good
Reviewed February 08, 2015

Nitinan R. from Thailand
Families with older children
Stayed one night in February 2015
It's very nice and clean
Room, Reception, Clean
Reviewed February 06, 2015

Rachel Y. from Malaysia
Solo travelers
Stayed 2 nights in February 2015
Unexpected trip
Love the room, it's very clean and looks new and the staffs are very good manner and helpful
Quite disappointed when we expect for The Royal shuttle bus in airport, we have waited for 1 hour and the staff told us the driver stuck in the jam. After we hit on the bus, we realised the traffic is so smooth throughout the whole journey from airport to hotel and it doesn't follow the schedule time as per the website mentioned. However, overall we are satisfied with our decision. The hotel location is very convenient which near to the tourist visit places and thanks to the helpful and good manner staff for their direction. Also, the room is clean and looks new. I and my friend are so enjoy the trip in this 3d2n even though some local peoples are being so rude when we asked for direction or buying some foods. Anyway, I must say, I'll book this hotel again for my next visit. :) but those people change their behaviour when they talk to the tourist !!
Reviewed February 06, 2015

Annie H. from Singapore
Families with older children
Stayed 4 nights in January 2015
Clean hotel n friendly staff
Friendly staff, clean and comfortable stay
ComforTable.... However if you are looking at casino this is not the hotel to stay.... For those who like to venture... This is the hotel
Reviewed February 06, 2015

Alvin O. from Malaysia
Families with older children
Stayed one night in February 2015
Clean, Comfortable and Close By Tourist Attraction
Good value for money, comfortable and close
The hotel rooms were clean and comfortable. The hotel itself is located close to many local eateries and the tourist attractions such as St Paul's Ruins (15 mins walk). We had dessert in the hotel but the cakes were on the average side. Apart from that, the stay was enjoyable.
Reviewed February 05, 2015

Raju J. from India
Families with young children
Stayed one night in January 2015
Best Hotel to Stay
Pick and drop facility,excellent service
Very nice and comfort to stay
Reviewed February 05, 2015

Tang H. from Hong Kong
Stayed one night in November 2014
so far so good
clean, big, expensive
Reviewed February 05, 2015

Therese M. from Philippines
Families with older children
Stayed one night in January 2015
Nice place
Warm welcome from employees, clean room, affordable price
Reviewed February 04, 2015

Amber S. from Canada
Stayed one night in January 2015
Great hotel
amazing bed and sheets, super friendly/helpful staff, location
Reviewed February 03, 2015

jackie M. from Philippines
Stayed 2 nights in January 2015
Friendly staff! Clean and Big Room!
Frienldy staff, clean room and spacious room
Our stay was great! Upon entering the Hotel, the staff assisted us, the check in was fast. They provided us with the nearest tour spot and other locations that we can visit. the rooms were spacious and clean. One thing that struck me was that the bathroom that we had was squeaky clean. i have been to hotels with dirty shower heads and tub but with Royal hotel it looked brand new! Check out was quick and easy.I will definitely go back!
Reviewed February 02, 2015