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2015
Very good 7.9
Based on 12160 reviews

Recent customer comments

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Very good



based on 12163 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.9

Ronaldo C.
Philippines
December 11, 2014
An amazing hotel
best location, friendly staff and spacious room
it was an amazing stay due to accomodating and helpful staff, good breakfast and clean spacious room. The location is located near public transportation.

Euphorie L.
Singapore
December 10, 2014
There's definitely room for improvement~
Clean & comfy room! Friendly & Approachable! Chinese cafe & 7-11 nearby!
The room and bathroom are quite clean. The staffs here are very friendly and patient to give the guests direction to the nearby attractions. You can actually try the local breakfast at the small local cafe just near the hotel within 2 minutes, and there's a 7-11 nearby. This hotel is near the Guia Fortress where you need to go uphill for about 10-15 minutes. The only inconvenience of the hotel is the transportation, as the hotel is not located in the central, they do not have shuttle bus service to certain attractions, but only from Macau Ferry Terminal to Hotel and fro. Unlike some other hotels, they do provide shuttle services to certain important places.

LAM Y.
China
December 10, 2014
Good hotel
1. Clean 2. Tidy 3. Good Location
Room is clean and tidy, good location, easy to go to Macau Town Centre.

chia K.
Malaysia
December 10, 2014
I will only give it 4-star
Location, Reasonable price, ok room
I do not think it's a 5-star hotel, if you are looking for 5-star there are better options around Macau. It's value for money with it's good location. Only a 10-15 minutes walk to Main attraction in Macau (E.g. Largo de Senado). When I was staying in the hotel, there were lots of tour groups in the hotel. So it's a bit chaotic in lifts and lobby.

Sara T.
Hong Kong
December 10, 2014
Convenience Hotel
Close to City, with Casino, Restaurant around
Good Experience

Kok W.
Singapore
December 09, 2014
My Stay at Royal Hotel
Friendly Staff, Good Location
This is a fine hotel but the room is really too small. I have higher expectation. Nevertheless, the hotel is definitely clean and is near most of the tourist attractions.

Meily N.
Indonesia
December 09, 2014
comfort room
room and staf
good.. Satisfied

steven P.
United States
December 09, 2014
Location Not the Best
Service, cleaniness & food were very good. Mostly all Philipine staff with very good English was very easy to communicate with. Recommend the management for training the staff properly.
The cheap smelling air freshener or perfume sprayed in the lobby needs to be eliminated or changed to more subtle smelling smell. It always gave me a headache walking thru the lobby.

Chen F.
Singapore
December 09, 2014
Nice Hotel to roam freely for local amenities
Quite, Discrete and Clean
Wonderful, everything is clean and tidy. Easy to get to anywhere by foot with a google map on hand to eat their local delicacy like (蝦子劳面). Most of the Big Casinos are about 1km walk away. Senado Square is also less than 1km away. Only have to take shuttle bus to longer distances hotel like Sands, Venetian or Galaxy for shopping experience, and Macau Tower for great sightseeing. And free (10 mins) minibus transport to Ferry Terminal to go Hong Kong or Kowloon (TST) is the quickest way. Don't know anything, just ask the hotel stuff or bell boy for more enquires.

Alecks S.
Philippines
December 08, 2014
very satisfied
1. location, cleanliness and very good staff
our stay was very pleasant and relaxing. the hotel staff are all courtoues and very willing to help. from room assistance to direction giving.. even after our check out, they assisted us in very prompt and courtous manner. if we will visit macau again i will surely book my stay at royal hotel macau. cheers