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2015
Excellent 8.3
Based on 13141 reviews

Verified traveler reviews

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Excellent



based on 13135 reviews
  • Cleanliness 8.8
  • Facilities 8.2
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.3
  • Value for money 8.0
  • Food/Dining 7.6

Jap L. from Indonesia
Families with older children
Stayed 3 nights in May 2016
Service is not confortable
The staffs is not able to clean the room properly and also does not treated the xustomer properly
Reviewed May 31, 2016

Sherry S. from Singapore
Groups
Stayed one night in February 2016
Clean Room
Big and clean room. Friendly Staff
Reviewed May 31, 2016

Choon L. from Malaysia
Couples
Stayed one night in May 2016
Good Hotel and Friendly Staff
Nice hotel, big room and friendly staff. The staff are accommodating to request to decorate the room for our anniversary celebrations. It would be better if could get free upgrade from the hotel for special occassion.
Reviewed May 31, 2016

Lee K. from Singapore
Groups
Stayed 2 nights in November 2015
Good Hotel
Room is big, very clean & comfortable. Free shuttle to old town & port.
Reviewed May 31, 2016

Shear N. from Singapore
Couples
Stayed one night in July 2015
Value for money, near to main casinos in Cotai
Not spectacular, but decent hotel for the price. Not much of a view.
Reviewed May 31, 2016

EE L. from Malaysia
Couples
Stayed 3 nights in May 2016
Holiday in Macau
Stayed on the Executive Club Floor and was entitled to eat and drink at the Sheraton Club which offered a good variety of food as well as alcoholic drinks, good deal. The room was very large n clean. Only 2 issues - the pillows were small n not supportive enough; the shower water stream was too strong
Reviewed May 30, 2016

Wei C. from Singapore
Couples
Stayed 3 nights in May 2016
Beware
1. HK 3000 room deposit. 2. Refund takes 5 to 14 days. 3. Rooms are only cleaned after 3pm 4. 45min checkin.
Reviewed May 30, 2016

Rajwant S. from Thailand
Groups
Stayed 2 nights in May 2016
Good services
Nothing
Reviewed May 30, 2016

Baixia H. from China
Business travelers
Stayed one night in May 2016
good
The hotel is very comfortable and with good price.
Reviewed May 30, 2016

ali M. from Indonesia
Business travelers
Stayed 2 nights in May 2016
1 stop entertainment
Get the noisy ever toom 1 1807 . Come out from the ac instalation And has requested 1 hour check out late has been diss aporoved due to the lack of sleept. Bad service ever full dispoinent as a regular customer
Reviewed May 29, 2016