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Excellent 8.1
Based on 5267 reviews

Recent customer comments

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based on 5267 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 7.0

October 24, 2012
strategic location
located at free shuttle bus drop off & get up point.

Chang Y.
October 24, 2012
Better and better
The last time I was here a couple of years ago was not the best experience but this time around, the hotel service has improved tremendously. Front office staff courteous and informative.

Chang Y.
October 24, 2012
Good location and starting point to sightseeing
Near to transportation
Staff accomodated request to change to smoking room and placed on top floor. The decor may not be modern but it has character and amenities provided to satisfaction. The complimentary transportation right outside the hotel to City of Dreams is fantastic and was advised by the front desk at City Dreams to enroute from there to the airport after spending half a day visiting on the last day!

October 24, 2012
good location
good hotel
this hotel is in the down town near shopping area. good location . the room is ok. clean and good servicefrom the staff. we can walk to senado square from the hotel.

Wei T.
October 24, 2012
Excellent location and service
Location and the room is very spacious
Hotel is directly opposite grand emperor hotel. Room is very clean & tidy.

Cecilia S.
October 24, 2012
Excellent budget-friendly hotel
Good location
great hotel for travelers seeking to economize. 5-10 min walk to main tourist spots (e.g., senado square). beds were very comfortable, staff friendly and accommodating. margaret's cafe (yummy eggtarts!) is just across the street, tucked away in a little alley. shuttles to city of dreams and sofitel ponte 16 stop in front of the hotel, so it is very easy to get around.

Lai J.
October 23, 2012
Quite old in front hotel, but overall ok
nearby all the attractions
It is quite a big room, but maybe too old, need some good matainance, bed comfort, lift too slow, reception polite

Barbara C.
United Kingdom
October 23, 2012
Great location, very helpful and cheerful staff
Good sized room, great range of toiletries etc, convenient for city centre and some of casinos
Really enjoyed our first visit to Macau; hotel suited us in terms of location and staff were very helpful and pleasant. Only downsides were the time we had to wait before accessing room - 15.30 despite the supposed check in time of noon and the fact that the deposit required ($HK) would take 2 weeks to be refunded if paid on credit card.However our cash deposit was refunded on checking out. Close to many amenities, including buses though there were a lack of bars in immediate locality

Thanida W.
October 22, 2012
good located but small room
great locate, good deal but room quite small
This hotel is good enough to spend my trip since it located near Senado Square where is a famous place in Macau to visit. Room is clean and new.

October 20, 2012
Lovely hotel and service with a smile
Best location
Good services and warm welcoming from them. Good location and is convenient and good for those not familiar with Macao. you can walk to Ruins of st Paul's just a few minutes.! very near to Magaret egg tart (Must try) just within 5 mins walk