arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 5266 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 5267 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 7.0

Jessa S.
Philippines
January 29, 2015
Good location and has free shuttle
Has own shuttle and is a pick-up point for COD shuttle, walking distance to Senado Square, very near Margaret's Nata (egg tart)
The staff were very helpful. When we were looking at the Shuttle time table, the manager approached us right away to help us decipher it.

tintin T.
Indonesia
January 24, 2015
good location , staff friendly
good location, hotel facility good , staff friendly
The hotel location is good, staff also friendly but the shuttle bus only drop at macau ferry terminal. No shuttle bus from this hotel to airport. But luckily there is free shuttle bus by other hotel nearby.

Jane T.
Singapore
January 14, 2015
GREAT HOTEL
location , service and cleaniness
Everything great and wonderful. Just only that the breakfast can be improved

steven G.
Philippines
January 13, 2015
cozy and close to where the action is
1. very near, 2. very affordable food and drinks , 3. close to senado square and shoipping
very nice and great weather at that time

Monica M.
United Kingdom
January 08, 2015
Hotel of convenience..
Location, staff & cleanlinessely
We only stayed for 2 nights but it was an enjoyable experience. We'll definitely be back to Sintra Hotel again.

Angelyca N.
Philippines
January 06, 2015
Good location and spacious rooms
Room size, Location, Bell Room staff
The stay was quite pleasant. The rooms were very spacious. The hotel has a very good proximity to Senado Saquare and hotels like Lisboa, Wynn, MGM etc, and Bar Street -- all within walking distance. The bell boys were very nice and accommodating. They were very helpful with our transportation from the hotel to the airport -- much more helpful than the guys standing behind the reception /check in counter, really. Regarding operator/housekeeping lines, they should hire someone who can understand and speak basic English. It was difficult trying to tell them that the ref wasn't working so they sent someone to the room. They replaced the fridge but the guy doing it didn't seem too happy that he was getting dust on his tie. Perhaps, if they cleaned it more often, it wouldn't have been an 'problem' for him. It was just obvious that he didn't wanna do it. I gave him a generous tip anyways and then his face lit up... Also I wanted to ask for new towels and again the person on the housekeeping line can't understand ANY English at all so she had to send the same person who replaced the fridge. And he kept saying things in Chinese that I couldn't understand. I had to show him the towel itself and he finally got it. The breakfast is actually quite good for a place like this. I got more than what I was expecting. Nevertheless, Hotel Sintra is my hotel of choice every time I visit Macau due to its very good location and spacious rooms.

Keat H.
Malaysia
January 05, 2015
Comfortable Stay at Sontra Hotel
Location, friendly service, and cleanliness
Everything was smooth. helpful hotel staff, clean environment, proximity to places of interest and food.

DOOHO K.
South Korea
January 05, 2015
good , best and tasty
good location , friendly reception and tasty
I booked grand room but smaller than i thought. But in spite of discontent, good location for tour new year . More and more new hotel and renewable hotel, but this hotel still recommend for traveler.

Shellynne L.
Singapore
January 02, 2015
Room with mouldy and stench smell
Nil
Furniture outdated, room with stench mouldy smell and pillow case did not change has a sweat smell and pillow has a stain smell. Location wise is good and breakfast is delicious except no rice.

Seow S.
Malaysia
January 01, 2015
Nice hotel
Location, Friendly staffs, Cleanliness
Spacious room, 10 mins walk to Ruins of St. pauls. Opposite there is a Yaohan shopping centre. Great location & free shuttle to Venetian! Recommended!