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Excellent 8.1
Based on 5286 reviews

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Excellent



based on 5286 reviews
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 7.0
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Monica M.
United Kingdom
January 08, 2015
Hotel of convenience..
Location, staff & cleanlinessely
We only stayed for 2 nights but it was an enjoyable experience. We'll definitely be back to Sintra Hotel again.

Angelyca N.
Philippines
January 06, 2015
Good location and spacious rooms
Room size, Location, Bell Room staff
The stay was quite pleasant. The rooms were very spacious. The hotel has a very good proximity to Senado Saquare and hotels like Lisboa, Wynn, MGM etc, and Bar Street -- all within walking distance. The bell boys were very nice and accommodating. They were very helpful with our transportation from the hotel to the airport -- much more helpful than the guys standing behind the reception /check in counter, really. Regarding operator/housekeeping lines, they should hire someone who can understand and speak basic English. It was difficult trying to tell them that the ref wasn't working so they sent someone to the room. They replaced the fridge but the guy doing it didn't seem too happy that he was getting dust on his tie. Perhaps, if they cleaned it more often, it wouldn't have been an 'problem' for him. It was just obvious that he didn't wanna do it. I gave him a generous tip anyways and then his face lit up... Also I wanted to ask for new towels and again the person on the housekeeping line can't understand ANY English at all so she had to send the same person who replaced the fridge. And he kept saying things in Chinese that I couldn't understand. I had to show him the towel itself and he finally got it. The breakfast is actually quite good for a place like this. I got more than what I was expecting. Nevertheless, Hotel Sintra is my hotel of choice every time I visit Macau due to its very good location and spacious rooms.

Keat H.
Malaysia
January 05, 2015
Comfortable Stay at Sontra Hotel
Location, friendly service, and cleanliness
Everything was smooth. helpful hotel staff, clean environment, proximity to places of interest and food.

DOOHO K.
South Korea
January 05, 2015
good , best and tasty
good location , friendly reception and tasty
I booked grand room but smaller than i thought. But in spite of discontent, good location for tour new year . More and more new hotel and renewable hotel, but this hotel still recommend for traveler.

Shellynne L.
Singapore
January 02, 2015
Room with mouldy and stench smell
Nil
Furniture outdated, room with stench mouldy smell and pillow case did not change has a sweat smell and pillow has a stain smell. Location wise is good and breakfast is delicious except no rice.

Seow S.
Malaysia
January 01, 2015
Nice hotel
Location, Friendly staffs, Cleanliness
Spacious room, 10 mins walk to Ruins of St. pauls. Opposite there is a Yaohan shopping centre. Great location & free shuttle to Venetian! Recommended!

Chantana C.
Thailand
December 31, 2014
great location
location

ROGELIO A.
Mexico
December 29, 2014
Good location for exploring Macau
Location, comfortable bed, breakfast
The hotel is well located, the rooms are comfortable.

Suk B.
Malaysia
December 26, 2014
Good location
The location is very convenient. Outside the hotel you can get the free shuttle to city of dream. Breakfast was good too. Can't complaint any and value for money.

Fraziel B.
Malaysia
December 24, 2014
central location
easy transportation
very pleasant.