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Excellent 8.1
Based on 5244 reviews

Recent customer comments

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based on 5244 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.4
  • Location 9.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 7.0

5.3 CRAIG A.
United States
December 31, 2015
Sinatra hotel

December 29, 2015
Perfect Location With Free Shuttle Service
Excellent Location, Friendly Staff & Comfortable Bedroom
First of all, this hotel provides free shuttle service from Macau Ferry Terminal. Once we arrived the hotel, the bell boy was very helpful. Check-in process was pretty fast and hassle free. Stepped into the room, the room was spacious and huge. Just little bit disappointed with the view given which facing nothing but blocks of buildings. But both of us love the soft and comfortable bed. Location wise, it is so excellent and perfect. The famous Margaret's Cafe e Nata with Portuguese egg tarts is just one block away. Major tourist attractions are so close such as Senado Square (5 minutes away), Ruins of St Pauls (less than 10 minutes) and not far from Casino Lisboa and Grand Lisboa. There is New Yaohan and Sasa nearby the hotel. Shuttle service to City of Dreams and Shuttle City is just located in front of the hotel. If I return to Macau again, I would love to stay here again.

9.3 Elsa A.
December 29, 2015
2nd Time at the Sintra
Location, Comfortable rooms and excellent Staff performance
The hotel staff are really nice and friendly. We arrived at almost 11pm on Dec. 24 and check in was a breeze. We booked 3 standard rooms but got upgraded to grand de luxe! Truly a very Merry Christmas for our family. We will back to this hotel when we go back to Macau.

4.7 ronaldo R.
December 27, 2015
bed bugs!!!
Staff could not communicate in english, except for some filipino staff. Bed bugs!

7.3 Serene T.
December 19, 2015
Good location
Location, value for money
Consistent service, clean room, good location

7.7 Serene T.
December 18, 2015
Good location, Impressive bellboy
Location, room capacity and breakfast

7.7 Mark K.
December 16, 2015
easy to access with free shuttle bus
nearby yohan supermarket; walking distance maggret eggs tarts and mini bus station
Good and the cheapest in Macau 3 Star Hotel USD80-100 per day

7.7 SU-ET M.
December 16, 2015
Good location
Location and cleanliness
In good location with a walking distance to major tourist attractions and casinos. Shuttle bus stops to Taipa is right in front of the hotel. Not a high price compared with other hotels nearby.

8 Kang Y.
December 14, 2015
Satisfactory vacation
Location , speed of check in and cleanliness
Overall satisfactory . However I think its a little over priced . Hotel should consider to provide airport transfer .

6 brendan H.
December 14, 2015
great hotel
nice hotel,good breakfast,great location
nice small hotel,good breakfast,nice well appointed room,will stay again