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Excellent 8.3
Based on 2731 reviews

Recent customer comments

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based on 2731 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

9.7 Ngo W.
March 10, 2015
Great hotel, Good location
Casino, food, close to shopping places
Friendly and helpful staff. Good food and great casino. Walking distance to shopping area.

Hong Kong
March 10, 2015
Always crowded but convenient
Conveniently located, friendly staff with smiles all the time.
Good stay.

South Korea
March 10, 2015
very good hotel
comfortable, good location, price
sometimes i use acor group hotel. sofitel macau is very good hotel. location(near senado) and food is not bad. bed is very good condition.

9.3 Lai F.
Hong Kong
March 09, 2015
Good location
1. Nice staff; 2. Convenient location; 3. Comfort rooms

7 tam K.
March 09, 2015
nice roon price and location...
good city view
Nice hotel

8.3 Daryl L.
March 07, 2015
Clean. Staff attitude. Ambiance.

7.7 Man P.
Hong Kong
March 07, 2015

6 ka W.
March 02, 2015
that was our anniversary, the hotel give us some gift and decorate the room. nice
the room is ok, but the buffet dinner is very bad compare with few years ago. no facilities for kids, even gym room, only entertain over 16 age. i did not bring the sports wear, the staff restrict me to gym

4.7 Lena L.
Hong Kong
February 26, 2015
A 5 stars hotel conveniently located at cityheart
FOH staff very helpful and efficient
Price reasonable. Conveniently located yet quiet inside. Rooms clean and no smoking smell. Bed mattress soft hard degree suitable. But pillows can be harder and central air conditioning over warm.

9.7 Lai C.
Hong Kong
February 26, 2015
Nice stay
Location, food, staff