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Excellent 8.3
Based on 2731 reviews

Recent customer comments

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based on 2731 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

9.3 Konrapat C.
January 25, 2015
Location clean and nice view
Nice view and can walk to everywhere
I like this hotel stay for 3 night in Macau is very nice and love the view and bed and bathroom.

8.3 SIAK Q.
January 20, 2015
Services, Location n Ambience

8.3 Chon-Hung L.
January 20, 2015
4 days visit in Macau
Room is very confortable, staff well train, close to the old city centre.
Overall a good hotel up to the Sofitel standard

7.3 William K.
United States
January 19, 2015
Stay was fine
Staff are very friendly. Reasonably priced. Clean room.
This hotel has past its prime. It needs a coat of new paint externally. The gift shop was closed most of the time. Our room was a good size room on the 15th floor. Clean and quiet.

8.7 Mun N.
January 12, 2015
Luxury hotel
luxury, clean, comfort
Luxury hotel, clean, good location

8.7 Peter K.
January 09, 2015
Sofitel Club a must.
Sofitel Club, breakfast, club lounge snacks.
The Staff on the executive level 17 where very helpful. The rooms are of a high standard. The club lounge with canapés from 2 to 4 and snacks 5.30 to 7.30 with all drinks free and big arrange to suit all.

10 Mei L.
January 08, 2015
Good Location
Location, Comfortable, Clean
The room is clean and comfortable. Location is good and easy to access anywhere.

9.7 Jennifer C.
January 07, 2015
Very Good Customer Service
Customer service, food ang ambiance
We celbrated our anniversary at Sofitel and were greeted with a very nicely set up room with rose petals, macarons and chocolates. The staff were also very accommodating and pleasant. Would definitely give it a thumbs up!

8.3 Weijun C.
January 06, 2015
nice hotel in an ok location
nice views

January 06, 2015
Fantastic stay with the Exec Club facilities
Location, Exec Club floor service, Food
It was lovely especially because we paid a bit more for an upgrade to enjoy the Club floor facilities. Enjoyed the lavish breakfast spread as well.