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Excellent 8.3
Based on 2776 reviews

Recent customer comments

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based on 2776 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

Hong Kong
October 20, 2014
so far so good
nice staff, beautiful view of the macau river

Yao S.
October 20, 2014
Good hotel by the river.
Nice rooms, walkable to city centre, river view
This is probably the only nice hotel by the river in Macau. The rooms are nice and clean and the location is not too bad - 15mins away by foot to the centre of old Macau. I'm not sure I'll pay the same price for this hotel again though.

October 19, 2014
Staying at Sofitel Macau
Good services, nice ambience and decorations, convenience location
It was fantastic. Although i had indicated that our stay was for pre-honeymoon and also for my wife birthday celebration,we were given a surprise with free complimentary of L'Occitane toiletries gift box, box of macarons and Sofitel chocolates. Our bed was also scattered with fresh rose petals and Swans-folded towels. The staffs were very service-oriented and always able to cater to our requests

October 19, 2014
Great stay
Helpful staff, Luxurious, Accessible
It was great. Efficient and friendly staff to assist with your questions and requests. Hotel provides shuttle services to border and ferry terminal. The downside of it, should provide shuttle service to and from airport.

October 13, 2014
Just nice
Clean comfort peace

Dorotea P.
October 11, 2014
Leisurely travel
Staff, lobby, room

Yong H.
October 10, 2014
excellent. value for money
location casino entertainment
Definitely will be my choice on my next visit.

ali B.
United Kingdom
October 10, 2014
Good hotel but location not great
room, staff, facilities
This hotel is most geared for mainland chinese and not western tourists. It is good value but if you want to be in the middle of Macau's old town you should pay a bit more and stay at a different hotel. That said, staff are helpful and friendly. Overall a clean and well kept hotel.

Kai Y.
October 09, 2014
Satisfied and pleasant experience
Room standard, value, cleaniness
Satisfied and pleasant experience

Chua S.
October 04, 2014
Abit pricey
Location , room comfort , surrounding