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Recent customer comments

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All reviews (2702)

Business travelers (172)

Couples (1294)

Solo travelers (453)

Families with young children (263)

Families with older children (190)

Groups (330)

Excellent
8.3
based on 2702 reviews
Hotel Condition/Cleanliness
8.8
Facilities
8.0
Location
8.3
Room Comfort/Standard
8.7
Staff Performance
8.6
Value for Money
8.0
Food/Dining
7.5

6 Audrey W.
Australia
September 10, 2014
nice hotel
friendly staff
shuttle buses to hotel and other casinos was a little inconvient

10 TAN S.
Malaysia
July 30, 2014
perfect stay
1. large room 2.clean and comfort 3.good location
Perfect stay at Sofitel.

9.3 DOOHO K.
South Korea
July 29, 2014
wonderful view and kindly and rapidly response
fine river viwe , close Senado square and around many local resturants
first time staying this hotel and not bad . actually the best is location. Senado square is very close, 5minute on foot. there are many local chinese resturants , so we enjoyed many different food. 1st and 2nd floor is cazino, also enjoy killing time. recommend one night stay with family traveler.

8 Ying H.
Hong Kong
July 28, 2014
Great location, more staff training is required
Location and View
We booked a superior room and got upgraded to luxury with pool view (on smoking floor though). Although there was no shuttle service to/from Taipa ferry pier, the hotel was located along the main bus route. The staff we encountered were not familiar with the services available at the hotel (e.g. access right to the second pool, in-room wifi, stamp purchase etc).

7.3 Shing H.
China
July 28, 2014
COMFORTABLE HOTEL
NICE STAFF, GOOD LOCATION AND CLEAN ROOM

9.3 Laura N.
Germany
July 24, 2014
happy pampered girls
service, food, atmosphere
It was so beautiful. We bought the upgrade for 800 mop and it was totally worth it. Had afternoon tea (delicious) and unlomited drinks in the evening at the 17th floor. Room had loads of special features: an amazing bathroom and bed. In the morning we had one of the best breakfasts ever. It was brilliant. Coming again!

6.3 Hau L.
China
July 23, 2014
Good
Good

8 Lim S.
Malaysia
July 24, 2014
Best viw of macau
near food areas, decent casino, great view of the whole macau on 17th floor
My stay was pleasant but check in took forever so we went to mj gallery which wasnt too bad, not a bad place to hang out for beers and darts.

10 Chia C.
Malaysia
July 21, 2014
Definitely a place to go back to.
Surroundings, friendly staff and good service
Brilliant. Will return to the hotel again.

8.3 WONG J.
Canada
July 19, 2014
Nice luxury hotel
Great bathroom amenities, 10-minute walk to major tourist area