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Excellent 8.3
Based on 2774 reviews

Recent customer comments

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based on 2774 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

Genevieve O.
September 21, 2014
pleased with the hotel
location, cleanliness, spa
I really enjoyed my stay at sofitel. The room was comfortable and spacious. Toilets were clean, had good amenities. Wifi in the room was good. Used the spa and the business centre. The spa was refreshing but a little expensive. Business centre was functional, although the computer and internet was relatively slow. I enjoyed the hotel and facilities much. It is also a 15 min walk to the square and 20 mins walk away from the ruins of st paul, and macau museum.

Alireza S.
United Arab Emirates
September 21, 2014
impressive stay
location , room comfort, staff
I have left there with good memories. I've enjoyed my stay. The location was good and Hotel was very beautiful and impressive. You feel comfort and relax during your stay. I recommend it.

Hong Kong
September 20, 2014
An Overpowering "Fragrance"
Location and View
The room was clean and comfortable and of a decent size adequately provided with comfortable bedding and the air-conditioner was efficient. We had a nice view of the Inner Harbour from a high floor. The bathroom was clean and well-provided with toiletries and towels, with both a bath and a shower. However, we did find a long black greasy hair, that belonged to neither of us, in the folds of a "clean" towel, and the toilet blocked rather easily in normal use. We had asked for and were given a room on a non-smoking floor, but we found that the whole hotel including the reception area of the hotel and the lift lobbies and the corridors leading to our room (but not the room itself, thankfully) had a cloying smell of what we at first took to be very heavy duty air freshener, but which were later informed was the hotel "fragrance". We found the smell to be very unpleasant, and so we spent as much time as possible out of the hotel: for example, rather than taking evening meals there as we had originally intended, we ate out. We supposed that the "fragrance" was used in an attempt to mask the stench of tobacco smoke from the casino and various other places; whatever the reason it was used, it spoilt what would otherwise have been a pleasant stay.

September 20, 2014
good hotel
service is good, comfortable, room style is nice

Christine H.
September 16, 2014
All Good.
Nice Service and Food. Cozy Bed.

Pui T.
September 15, 2014
Sofitel Macau at Ponte 16 Hotel
good location,

South Korea
September 15, 2014
Very comfortable.
Comfy and clean.
The hotel was comfortable and clean. Only the location was betwixt and between. It was neither far nor near to walk to the Senado.

Fong S.
September 14, 2014
Nice hotel!
Comfortable room, nice lobby, clean
The hotel room is very nice and big enough. 4 people can actually stay in a room for 2!

Tae C.
South Korea
September 12, 2014
It is really good
It is closed to Senado square. Swimming pool is small, but enough to enjoy. In addition, you can enjoy sunset.
Good, Clean, and comfortable

yunju N.
South Korea
September 12, 2014