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Excellent 8.3
Based on 2728 reviews

Recent customer comments

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based on 2728 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

9.3 Wai T.
Hong Kong
August 06, 2014
Low profile but luxuary and comfortable hotel
Service, location, internal environment are all very good
Comfortable, quite, affectionate, convenient location

8.3 Chee T.
August 06, 2014
Comfort but...
Easy access from ferry terminal. Walking distance to St.Paul and Senado Square
Not so convenient especially if u wanna go to Taipa area. Very very very limited taxi. Overall stay was ok

8 Cindy L.
August 05, 2014
Nice Hotel at a Convenient Location
Nice, Clean and Comfy Hotel

8 PUI W.
Hong Kong
August 04, 2014
All over good hotel
Pool, big room, food
Enjoyed our 5 day stay. No real complaints... Service and food very good. Clean all around hotel (room, pool, restaurants). Only complaints were poor drainage in showers at changing rooms (pool), and we unexpectedly had a locked door of connecting room with little sound proofing.

7 Yoong L.
August 04, 2014
little pricey for macau
quiet, shuttle service & location
It's very near the historical site, walking distance. But limited hotel to hotel connection.

10 TAN S.
July 30, 2014
perfect stay
1. large room 2.clean and comfort 3.good location
Perfect stay at Sofitel.

9.3 DOOHO K.
South Korea
July 29, 2014
wonderful view and kindly and rapidly response
fine river viwe , close Senado square and around many local resturants
first time staying this hotel and not bad . actually the best is location. Senado square is very close, 5minute on foot. there are many local chinese resturants , so we enjoyed many different food. 1st and 2nd floor is cazino, also enjoy killing time. recommend one night stay with family traveler.

7.3 Shing H.
July 28, 2014

8 Ying H.
Hong Kong
July 28, 2014
Great location, more staff training is required
Location and View
We booked a superior room and got upgraded to luxury with pool view (on smoking floor though). Although there was no shuttle service to/from Taipa ferry pier, the hotel was located along the main bus route. The staff we encountered were not familiar with the services available at the hotel (e.g. access right to the second pool, in-room wifi, stamp purchase etc).

9.7 Hui C.
July 25, 2014
Great Room with Great View
Location, Service and Cleanliness