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Excellent 8.3
Based on 2835 reviews

Recent customer comments

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Excellent



based on 2835 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.8
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5
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Siu T. from Hong Kong
Couples
Stayed one night in May 2016
Nice place
Comfort place to accomdate
Reviewed May 15, 2016

alan W. from New Zealand
Couples
Stayed 3 nights in May 2016
Macau stopover
Cannot fault any thing about staying in the club rooms at this hotel . The service ,accommodation and hotel amenities e.g. pool were excellent. Not so overcrowded as the other hotels on the other side of Macau. The location is good if you like to stay at the older side of town (the established part )as opposed to the Glitzy casino hotels elsewhere. The only shortfall was that the shuttle bus ceased to operate after 11pm so that we had to catch a free shuttle bus to another close by hotel and make a short walk to the Sofitel. Would strongly recommend this hotel and an upgrade to the club rooms for an excellent stay
Reviewed May 15, 2016

Li S. from Malaysia
Families with young children
Stayed one night in May 2016
comfort stay
overall was satisfied, the only thing that not convenient is they don't have taxi call service and have to go down and get taxi opposite the other road
Reviewed May 14, 2016

Thean C. from Malaysia
Couples
Stayed 2 nights in April 2016
Well maintained hotel
This is the best hotel at the peninsula area and is just walking distance to the Senado Square and Ruin's St Paul. There are lots of food choices around. Service is wonderful and the staffs are very helpful. The only thing the hotel is lacking will be the bus shuttle service.
Reviewed May 08, 2016

Wai L. from China
Couples
Stayed 2 nights in April 2016
Nil
Good location
Reviewed May 06, 2016

reg S. from Philippines
Couples
Stayed one night in May 2016
relaxing stay
Pros the staff were very kind and always had a ready smile for guests (unlike the other hotels we stayed at) room was spacious and clean, toiletries were complete and l'occitane products were used there was a complimentary smart phone with internet connection which was very helpful when we were outside the hotel there was no limit in the number of devices that can be connected to the internet (again unlike the other hotels we stayed at). internet speeds can be comparable to Japan senado square and ruins of st paul are approximately 10-15 min by walk cons the hotel only has a shuttle service to Macau ferry terminal and Border gate so if you're coming from the airport or Taipa ferry terminal, you have to take a taxi or the public bus 26 which stops in front of the hotel
Reviewed May 06, 2016

Kwong L. from Hong Kong
Couples
Stayed one night in April 2016
holiday
location okay
Reviewed May 04, 2016

saw E. from Malaysia
Couples
Stayed one night in April 2016
Pleasant stay!
We reached early before the check in time, room isn't ready but we are allowed to keep our baggage with them. Spotted their staff were from different race, it's not a big problem for those foreigner who couldn't communicate in Mandarin. Room is big and everything is good, just that it will be perfect if the lighting in the room could be slightly brighter.
Reviewed April 27, 2016

Gregory H. from Australia
Couples
Stayed 2 nights in April 2016
Xx
Xx
Reviewed April 26, 2016

Wing W. from Hong Kong
Solo travelers
Stayed one night in April 2016
Good hotel
The Room is good, Location is good Shuttle Bus Schedule can be improved to airport and Ferry Terminal
Reviewed April 26, 2016