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Excellent 8.3
Based on 2776 reviews

Recent customer comments

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Excellent



based on 2776 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

Laurie G.
United States
July 07, 2016
Disappointing, left a night early
Bad service, moldy smell in room

Ching C.
Hong Kong
July 03, 2016
Bad experience for the hotel arrangement
The time spent on check-in is very disappointed which use 1 hour to queue up the line for check-in even we did arrive around 3:45pm. Also, the staff for check-in did not take the correct information that we are requesting a non-smoking room but she still give us a smoking room which originally said need another 1 hour for the correct room arrangement, it is totally not acceptable as we did express very clearly that we need a non-smoking room at the very beginning. Therefore, after almost 10 times visits for this hotel, I seriously consider not to stay with this hotel any more.

Siew K.
United States
July 02, 2016
Nice hotel
Overall it's a pleasant stay however improvement on check in and check out process need to be improved. The room is clean and big.

lisa C.
United States
June 24, 2016
Nicely furnished but dirty
Hotel was average. I wanted to give it a higher rating but it was too dirty. We really enjoyed walking over to the old part of town and exploring all the wonderful restaurants and shops. I would still recommend this hotel despite the dirtiness.

Wing S.
Hong Kong
June 21, 2016
Too much perfume in the lobby
The smell is really irritating.

vivian L.
Malaysia
June 17, 2016
Good
We will stay in again

vivian L.
Malaysia
June 17, 2016
Good
Next time will stay again in this hotel

Ernesto H.
China
June 09, 2016
Very good
Good

Yuan J.
Taiwan
June 08, 2016
Wonderful stay and experience
I'm so glad I decided to try this place out. The staff members were mostly kind and helpful and the hotel location was pretty great. The rooms were nice and well equipped.

minju K.
South Korea
June 06, 2016
Excellent stay
The staff were really helpful, breakfast was fantastic. Definitely will come back again