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Excellent 8.5
Based on 17013 reviews

Verified traveler reviews

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based on 17013 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Hong Kong
June 29, 2015
Washroom not clean

Wing C.
June 29, 2015
High quality hotel
Big, comfortable and good service

jeffrey H.
United States
June 29, 2015
very fantstic
fantastic,beautiful,good value

Ming S.
June 28, 2015
Same experience as in Venice, Italy. Nice staffs, good environment.

Ye W.
June 28, 2015
Very good service
Service. Large room, great restaurant

Eko T.
June 28, 2015
Good Hotel
Big room, big bed, good view

Chung L.
June 28, 2015
A very unique designed room
1. The house keeping service is excellent. 2. One of the best well designed rooms in the world. 3. Reasonable price
The house keeping service is excellent, they not only put your own toothbrush onto a clean towel, tidied up and placed in order those cosmetics which was completely chaos all over the bathroom, but also tied up the mobile phone cable. However, they couldn't provide any special service even I requested a few weeks ago. I just wanted to order a birthday cake and sent it to my room. They just couldn't be able to do it. It is a bit strange with a five star hotel.

Bee T.
June 28, 2015
Disappointment with breakfast & shuttle service
Big room size for family of 3.
Overall, the 3 night stay in hotel was ok. The hotel may want to consider of providing shuttle bus service to nearby resorts like Galaxy Entertainment and City of Dreams as well as to some tourist attractions like Macau Tower and Senodo Square. The other resorts in Cotai do provide such services which make it convenient for hotel guests and tourists to travel/visit/shop/dine especially when weather is bad. Family travels with kids below 21 yr old have to make/walk a big round to get to hotel lobby. It is tiring after a day of visit to attractions and we had to walk a long distance to get back to our room. Breakfast spread served was not valued for money. We were disappointed with food quality and variety served in a 5-star hotel.

Angeline O.
June 27, 2015
room is very comfort, the costum character are great for children

wei T.
June 27, 2015
Hotel for casino lover
Big room, free shuttle, good ambience
It was a great room. However no wifi inside the room was a lost for the stay. Easy to access as they hv free shuttle. During checkin, we was lost as we reached main lobby while our room was located north side. We ask at least 5 ppl to reach there, by holding luggage pass thru casino.