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Excellent 8.5
Based on 16856 reviews

Recent customer comments

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based on 16864 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

5.7 Yan L.
November 17, 2014
First class facilities, third world service....
spacious room, comfortable bed, complete convenience within the hotel.
Very bad experience with the staffs. When arriving, the staffs provided service to bring our luggages to room, which is a good point although it took half an hour. As were walking through the casino floor towards our rooms, we asked for direction to a female middle-age staff who responded very rudely and with great impatience! On the day of departure, as we were boarding the hotel's shuttle bus to the Macau terminal, nobody helped us carry our luggage into the bus. The bus driver was just standing and watched as passengers loaded their own luggages into the bus compartment - he even impatiently scolded us for not arranging the luggages properly when loading. What an attitude! Venetian needs to seriously look into these shortcomings to uphold its good name.

6.7 Johnny M.
United Kingdom
November 17, 2014
A good hotel but not the best.
Lobby settings, casino and shuttles
Not a bad feeling but just a bit too crowded and too long walk for hotel guests. The bathroom faucet was falling apart and the floor was broken.

Hong Kong
November 17, 2014
good location, nice food, good bathroom
good location, nice food, good bathroom. but too many people around the hotel

November 17, 2014
“Spacious living room”
“Huge hotel with huge mall......”
Spacious living room with individual washroom. Not the best hotel in Macau but acceptable with its pricing. Despite the noisy travelers all round, I have nothing to complain about.

7.7 Lai Y.
Hong Kong
November 17, 2014
Comfortable & Enjoy
Facility, Food & Location
A nice trip

8 Orlando J.
November 17, 2014
Nice hotel
1. Staff 2. Cleanliness 3. Amenities

10 Chareeya W.
November 17, 2014
good hotel
room location and price

8.3 Say N.
November 16, 2014
Very beautiful and luxurious suite
Luxurious, spacious and beautiful design
Even this hotel is very expensive but it lives up to its prices. It's extremely luxurious, spacious and beautiful design!

2 Norman S.
United States
November 16, 2014
Truly Amazing
The room, the restaurants, the location
You must stay to appreciate. This is my second time and I am still amazed by this hotel/casino. It is definitely expensive, but you truly don't mind once you check-in. I can not think of any improvements or anything I would change. My wife does not gamble. She told me, as we were walking around the property, the Venetian is like being in a dream.

10 Maria Y.
November 16, 2014
Family vacation in Venetian Hotel
location, staff and room standard
One of the best accommodation, big rooms, relaxing, and kids enjoy playing at the Qube. It is a place where families with kids can enjoy.