Back to hotel info

2015
Excellent 8.5
Based on 17074 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 17074 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Lim L. from Singapore
Families with older children
Stayed one night in December 2014
Free wifi NOT provided
big room, foodcourt, shopping
Overall satisfy except free wifi not provided
Reviewed December 09, 2014

Ruel F. from Philippines
Families with older children
Stayed one night in December 2014
The best venetian experience ever!
Accessibility. Recreation. Shopping-friendly.
Over-all, our stay was really worth it. I will definitely go back to this hotel whenever im in Macau.
Reviewed December 09, 2014

Wanatchaporn C. from Thailand
Families with older children
Stayed 2 nights in October 2014
We loved it!
Family friendly, clean, big room
It took a little too long for check-in, other than that everything was great! Nice staffs, clean and big room, and convenient.
Reviewed December 09, 2014

Tay C. from Singapore
Families with young children
Stayed one night in December 2014
enjoyable stay
shuttle service, choice of food and shopping
Very comfortable stay.
Reviewed December 08, 2014

Vaibhav S. from India
Families with young children
Stayed 2 nights in December 2014
Exceptional Resort uncomfortable bed
Aminities, facilities, shopping arcade
The stay at the resort was really like a dream property. the place is really exceptional, decor is just breathtaking, everything about the resort is just grand and unbelieving. The only small issue is with the suites, probably the mattress change is required in the suite I stayed other than that the resort, ambiance, construction, quality of staff, promptness or anything you expect from any resort is just bang on. 100% must stay resort.
Reviewed December 08, 2014

james S. from United States
Families with young children
Stayed one night in December 2014
It's not a hotel, it's a city.
nice room (if you can find it), exactly like Las Vegas (except for the Chinese tour buses), easy to find (it's enormous)
It's a 3500 room hotel, checkin takes forever. The tiny bottle of free water is no consolation. I got a bargain room at "only" US$320 so I had to pay $22/day internet fee. that's why this is NOT a 5-star hotel, sorry. Get a map of the hotel, you'll need it. Especially if you have kids who can't enter the casino which dominates the hotel entrance and egress. There are two entrances, it takes about 20 minutes to walk from one to the other (if you are meeting someone, be sure to be specific!). There is a tour bus parking lot out back. Chinese tourists come in just to marvel at the place. Millions. Try not to get trampled by them. In fact, if you don't like crowds, better stay somewhere else, like Singapore !
Reviewed December 08, 2014

Jui P. from Malaysia
Groups
Stayed one night in December 2014
nice and large room
large room, clean room and value for money
large room, clean room and value for money
Reviewed December 08, 2014

Reem G. from Malaysia
Couples
Stayed one night in December 2014
Make more funtion
Beautiful
Fantastic
Reviewed December 08, 2014

KOH H. from Malaysia
Families with older children
Stayed one night in October 2014
GOOD
GOOD LOCATION, COMFORT ROOM, CLEAN
Reviewed December 07, 2014

Shi F. from Malaysia
Couples
Stayed one night in November 2014
Average
Big room, nice interior and sense, convenient
Will be great if the wifi connection is free! This should be a must for all the hotels nowadays. Tooo far away to walk from the main lobby to the lift to your room. Cleaniness needs more improvement. Anyway, worth a money.
Reviewed December 07, 2014