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2015
Excellent 8.5
Based on 16835 reviews

Recent customer comments

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Excellent



based on 16835 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

8.7 Feng L.
Taiwan
September 03, 2014
good
good
good

10 Leomel T.
Philippines
September 02, 2014
Wonderful stay
Excellent, Exciting to shop, Very clean and fully furnished
I enjoyed staying at our room for it feels so relaxing, very accessible to shopping areas and no need to go out of the hotel for some sumptuous food. Everything under one roof.

9.3 w S.
Indonesia
September 02, 2014
Very Recommended Hotel
Interior is great. services is excellent, and the room is big

8 Ho Y.
Hong Kong
September 02, 2014
Good
Room
Very good

8.7 Jieyun L.
China
September 02, 2014
The hotel is great, convenient location
Good location, services and room size

7.7 may N.
Malaysia
September 02, 2014
Good experience and the kids love it
Spacious room setting, conveniently located & value for money
Excellence

9 Anila S.
New Zealand
September 02, 2014
Best in Macau
The service, decor and location
We stayed for 5 nights in the Royal Suite and had a minor problem with the hot water on the first morning.The technician was there within 5 minutes to fix the problem. we had two follow up calls from the manager, offering to change our room if we were in any way inconvenienced.The staff always tried to help, in spite of the thousands of visitors that they have daily. The decor and ambiance is amazing. Love to go back sometime. No comment on the casino because we didn't spend much time there. It was huge!

10 Leomel T.
Philippines
September 01, 2014
Superb hotel for everyone
Excellent, Excellent, excellent
Very much fitted for honeymooners and shoppers. The rooms are excellently designed and very cozy.

7.3 Hsiang S.
Taiwan
September 01, 2014
not bad and location is good
have the package for show and food. suit is big and comfortable.
it is nice experience but food is very expensive. it is very huge hotel and you can enjoy there and no need to go outside.

7.3 WAN L.
Malaysia
September 01, 2014
EXCELLENT HOTEL
SHUTTLE SERVICE, GOOD LOCATION, GREAT BIG ROOM
EXCELLENT, GOOD AND CLEAN HOTEL, STAFF PERFORMANCE IS GOOD BUT ONLY THE TAXI TAKE ABOUT AN HOUR TIME