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2015
Excellent 8.5
Based on 17077 reviews

Recent customer comments

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Excellent



based on 17077 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.1
  • Food/Dining 7.8

Ho Y. from Hong Kong
Couples
Stayed one night in August 2014
Good
Room
Very good
Reviewed September 02, 2014

Jieyun L. from China
Couples
Stayed one night in August 2014
The hotel is great, convenient location
Good location, services and room size
Reviewed September 02, 2014

may N. from Malaysia
Families with young children
Stayed one night in November 2013
Good experience and the kids love it
Spacious room setting, conveniently located & value for money
Excellence
Reviewed September 02, 2014

Anila S. from New Zealand
Couples
Stayed 5 nights in August 2014
Best in Macau
The service, decor and location
We stayed for 5 nights in the Royal Suite and had a minor problem with the hot water on the first morning.The technician was there within 5 minutes to fix the problem. we had two follow up calls from the manager, offering to change our room if we were in any way inconvenienced.The staff always tried to help, in spite of the thousands of visitors that they have daily. The decor and ambiance is amazing. Love to go back sometime. No comment on the casino because we didn't spend much time there. It was huge!
Reviewed September 02, 2014

Leomel T. from Philippines
Couples
Stayed 2 nights in October 2013
Superb hotel for everyone
Excellent, Excellent, excellent
Very much fitted for honeymooners and shoppers. The rooms are excellently designed and very cozy.
Reviewed September 01, 2014

Hsiang S. from Taiwan
Solo travelers
Stayed one night in August 2014
not bad and location is good
have the package for show and food. suit is big and comfortable.
it is nice experience but food is very expensive. it is very huge hotel and you can enjoy there and no need to go outside.
Reviewed September 01, 2014

WAN L. from Malaysia
Business travelers
Stayed one night in August 2014
EXCELLENT HOTEL
SHUTTLE SERVICE, GOOD LOCATION, GREAT BIG ROOM
EXCELLENT, GOOD AND CLEAN HOTEL, STAFF PERFORMANCE IS GOOD BUT ONLY THE TAXI TAKE ABOUT AN HOUR TIME
Reviewed September 01, 2014

Axmund S. from Singapore
Families with young children
Stayed 2 nights in October 2013
Venetian Macao Resort Hotel
Staff, Clean, Location
Reviewed September 01, 2014

Thar C. from Myanmar
Groups
Stayed 2 nights in August 2014
Perfect, comfort and friendly staff
Grand, clean and location
We stay 2 nights in this hotel, the hotel is so huge so can't finish to go around all the level. Casino is very crowded with Chinese people. Many branded shops, but hotel layout is not that easy to understand. If you check in at the main lobby to go to your room, you need to walk around 15 minute to your hotel room. If you don't want to pass by Casino, you will totally loss your way. Hotel check in will take around 20 minutes, but staff are very friendly to assist you.
Reviewed September 01, 2014

Patricia E. from Malaysia
Couples
Stayed one night in July 2014
Hotel with strategic location
friendly hotel staff, strategic location, spacious
Nice, cozy and with huge rooms.
Reviewed September 01, 2014