arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.5
Based on 16981 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 16981 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

CHEE W.
Singapore
August 16, 2014
TOTALLY, WE ARE SATISFIED WITH OUR STAY
SPACES ROOM, GOOD VIEW & CLEAN
In our two nights stay, we are satisfied with the room overall except for free room wifi and no lock inside the toilet.

Lim D.
Indonesia
August 15, 2014
GREAT Hotel
Interior, Luxury, Comfortness
The room picture speaks for itself. Incredibly beautiful room with classic furniture. Very very comfortable to stay in. The only downside would be that checking in is a bit of a hassle with the number of customers that need to be handled by the hotel staff. However, hotel staff is very handy and very friendly. The only OFF thing about the whole stay is the price of the food which is very high (eating in the food court located in the mall below the hotel) and also the very crowded casino and the very disturbing smoking atmosphere as we were making way to our room. Other than than, a very pleasant experience.

Pichai V.
Thailand
August 15, 2014
Complete
Large room, shopping Mall & Casino
If you are not a smoker please avoid smoking floor !

Lorna D.
Philippines
August 14, 2014
Favorite hotel
Big suites, shopping, food and entertainment under one roof
Always a great stay! Been here several times and I have not tried other hotels. Enjoyed staying inside the hotel and explore every corner.

Hanson G.
Philippines
August 14, 2014
nice and very big hotel
big, big and big
Great royalty

Louis T.
Indonesia
August 14, 2014
Value for money stay in Macao
spacious room, interconnecting malls, free shuttle to port and other hotels
It was value for money. Room is spacious as usual, but amenities not as good as before and room also looked a bit run down. There were too many chinese tourists staying in this hotel and choice of shops should be added too. No real attraction of the hotel like a rising diamond fountain show in Galaxy hotel or dream works characters parade in Holiday Inn Hotel

ANCHIA C.
Taiwan
August 13, 2014
Best hotel poor swimming pool
Big room space, comfortable bed, shopping easy
All are great. But the swimming pool is poor.

Hoi T.
Portugal
August 12, 2014
shopping
shopping, food
shopping center available, food tasty.

Joon K.
South Korea
August 12, 2014
Great Hotel
Biggest, Convenience, Wonderful Facility
It's the best hotel in Macau. I can't forget it.

Thidarat E.
Thailand
August 11, 2014
very comfortable
huge room, clean and very comfortable