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2015
Excellent 8.5
Based on 16836 reviews

Recent customer comments

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Excellent



based on 16836 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

10 Juliana G.
Australia
June 11, 2014
wonderful stay
the room is beautiful, the hotel is amazing and lots of shopping choices
we had a wonderful stay with my family and will definately return. great service, beautiful room and wonderful hotel to stay.

9.7 Poonam G.
India
June 11, 2014
A Royal Hotel with larger than life persona !
Its sheer opulence, miles and miles of shopping malls, and the room quality was beyond imagination.
We had a great time at this hotel, just a few days back. The hotel is larger than life and is spread over acres and acres of land and if that was not enough, it is connected by bridges to some other hotels in the vicinity like Sands Cotai Central and City of Dreams and many others. The Room (Royal Suite) this is the base category room, was very beautiful, with a small attached lounge and the bath area with all you could ask for. The room amenities are great, with Tea/ Coffee maker, safe, Hair Dryer and even an iron and iron board is provided, without your having to request for one (like the other hotels). The hotel is divided into a North and a South Wing and one can easily get lost in the hotel and take hours to find your way through, even though there are maps to direct you to go in the right direction. One thing you must have in ample when you decide to stay here, and that is energy, as at times your feet and legs will give way, while you are walking around the hotel. It is better to request a room as near the elevators as possible, we had one at the far end of the corridor and that meant extra walking which we found difficult at times. This hotel is an experience and should not be missed if you are travelling to Macau.

8.7 Xin W.
Malaysia
June 11, 2014
luxuries, comfortable and posh
hotel room, environment, shopping area
It was a pleasant stay for my family

8 Nott N.
United States
June 11, 2014
Big facilities with lots of shops.
Casino, Restaurants, Shopping
Very fun and entertaining. Lots of shops - Heaven for shoppers.

10 yeam S.
Brunei Darussalam
June 11, 2014
clean and big room, good for family with children.
clean, convienent and near town area.
I have been staying in this hotel for 3 times. it was clean and big room. convienent for family with children. walking distance to town and the bus provided almost every 30 min. Area surrounding is very clean and safe.

10 Elaine P.
Malaysia
June 10, 2014
Amazing
Easy access to transportation, Huge Casino, Great shopping
very good experience

7.7 Vinay A.
India
June 10, 2014
This Hotel is a Destination in itself!
Impressive Facade, Awsome Suites, Great Entertainment!
Our stay was full of activity as we stayed for only 2 days and we just couldnot cover all the ares of this hotel. We dint do much outside of the hotel instead of the one visit to Hard Rock for a couple of hours. The kids loved all the activities and the play areas. We loved the Casino and the shops. The food options are very nice too!

5.7 Ka M.
United Kingdom
June 10, 2014
Rooms are good but limited facilities.
Room Location Shopping
OK but its a casino hotel. Facilities are limited. No great swimming pool.. no great bars. . And the hotel just smells of smoking.

8.3 Rafael C.
Philippines
June 09, 2014
great hotel
clean rooms very nice furnishings
my family enjoyed our stay at this hotel

8.7 Amaneci R.
Philippines
June 09, 2014
Great amenities and hotel concept
Friendly staff, ambiance, shuttles
Great. I would recommend to others for their own Macau experience.