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2015
Excellent 8.5
Based on 16981 reviews

Recent customer comments

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Excellent



based on 16981 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Xiao Z.
China
April 14, 2014
happy
good service

JEE K.
Malaysia
April 13, 2014
Comfortable and convenient
Comfortable, convenient, great dining

MOHAMED A.
South Africa
April 12, 2014
excellent
rooms spacious, bed comfortable, very exciting
very good, relaxing would love to go again

Rini H.
Indonesia
April 11, 2014
Luxury but no free Wi-Fi
Luxury, Gondola, Carnaval Event
The room is really luxury and comfortable. The minus point is there is no free Wi-Fi in the room. It’s too bad for the 5 stars hotel. And 3 of 4 pillows in the bed were awful. It was deflated. The interior design was amazing. Love the Gondola ride so much. The shopping and restaurant area in the hotel were great. And there was Carnaval event during my stay, it was really great. Check in was queued but checkout was easy. The key system was strange. In my second day, I can’t open my room door. So I need to register the key in receptionist. The shuttle bus to airport was start in 10 am, so you must take a taxi if you have morning flight.

Rini H.
Indonesia
April 11, 2014
Luxury but no free Wi-Fi
Luxury, Gondola, Carnaval Event
The room is really luxury and comfortable. The minus point is there is no free Wi-Fi in the room. It’s too bad for the 5 stars hotel. And 3 of 4 pillows in the bed were awful. It was deflated. The interior design was amazing. Love the Gondola ride so much. The shopping and restaurant area in the hotel were great. And there was Carnaval event during my stay, it was really great. Check in was queued but checkout was easy. The key system was strange. In my second day, I can’t open my room door. So I need to register the key in receptionist. The shuttle bus to airport was start in 10 am, so you must take a taxi if you have morning flight.

suin R.
Indonesia
April 10, 2014
Romance hotel , luxury hotel , casino
Romance hotel , luxury hotel , casino
Romance hotel , luxury hotel , casino , fast check in/check out

Ingkatit A.
Thailand
April 10, 2014
Amazing
Interior Design, Shopping mall, and Casino

Chee S.
Malaysia
April 10, 2014
Luxury hotel
Comfortable, Clean and location
It was great to stay in this hotel. Nice hotel design, located inside the shopping area. Spacious room and comfortable bed. The one thing was this hotel doesn't provide any free wireless internet.

Zeng C.
Malaysia
April 09, 2014
satisfying
nice room, free transport (bus) with variety of entertainment
Satisfying except that the room is abit old fashion but comfortable. Casino, shopping centers, restaurant and bars are within the same building. Good experience!

Tam O.
China
April 09, 2014
comfortable room and all anout shopping
big bed