arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.5
Based on 16836 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 16836 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

8.3 SEE Y.
Malaysia
January 22, 2014
Okay
Casino, Shopping, Value of Money
Wifi is chargable for in house guests. Check in procedure is slow. Big casino and good for shopping

8 SEE Y.
Malaysia
January 22, 2014
Good
Casino, Comfortable of the room, Shopping area
Room is large and comfortable. Hotel staff service is poor. Check in is slow and staff is not helpful and not sincere. One of our room could not get in due to room card problem. No one is willing to help until i made a complain to one of the receptionist . She is helpful. Next day, i made complain to lobby manager again about this unsatisfied service when i check out and luckily the manager is attentive and hope my next visit will better service from the hotel. Or else, there is so many hotels in Macau and we do not need to choose Venetian.

9.7 Gaurav P.
India
January 22, 2014
The stay was awesome..
Large rooms, A huge shopping mall and Good food
The stay was fabulous but i was surprised that the internet service was not complimentary in a five hotel. First of a kind I came accross.

7.7 ray S.
Australia
January 22, 2014
ticked off the bucket list not as good as Vegas
room size, high end shopping, gaming opportunities
the experience was good i found that the service was average and they purely cater for the Asian market for Gambling as their main focus

9 JOHAN A.
Indonesia
January 21, 2014
Luxury Hotel with easy connection to major attract
spacius room, comfortable room and bed
Luxury hotel with luxury mall, plenty choice of dining

7.7 Maslim M.
Indonesia
January 21, 2014
Great hotel
Casino, malls and restaurants
We enjoyed it very much. There's things to do for everyone. Good food was easily accessible too.

9.7 ankana J.
Thailand
January 20, 2014
very nice hotel
the room , restaurant, casinos
big room and love to have lunch buffet at Samba restaurant

8 Yulie Z.
Indonesia
January 20, 2014
beautiful design, large room, entertaining
large room, comfort bed, nice design
The hotel was very nice in design, and concept of Little Venice,the room was very large with comfortable bed, and there are a lot of shopping store in the hotel, and Gondola riding like in Venice..

8.7 Monsicha N.
Thailand
January 20, 2014
Wonderful rooms & services
Spacious luxury rooms, helpful & friendly staffs, great shopping venues
Nice room with convenient facilities, free hotel shuttle buses to main destinations, great shopping venues for family. Would be better if FREE Wi-Fi is available for guests.

8.7 Monsicha N.
Thailand
January 20, 2014
Wonderful rooms & services
Spacious luxury rooms, helpful & friendly staffs, great shopping venues
Nice room with convenient facilities, free hotel shuttle buses to main destinations, great shopping venues for family. Would be better if FREE Wi-Fi is available for guests.