arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 16979 reviews

Recent customer comments

Filter by traveler type

based on 16979 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Yulia M.
January 29, 2014
Nice luxury hotel, no free internet
luxury room, near shopping area, spacey room
No complain about the room, its spacey, luxurious, bathroom is big, bed is nice. The only problem i have because it is an expensive hotel, should you have a free internet service?? But surprisingly they dont. You have to pay extra for internet service. Not impressed.

charles G.
January 29, 2014
Best location if you want to play Casino.
Great room, amazing view and location
Very nice hotel, great room, very professional staff and great location. However the products in the bathroom were cheap (shampoo and soap) and internet connection was 15 USD extra, just don't understand why it cant be included. I tried connecting with 2 devices and could not - this really ruined my experience as i lost a lot of time finding an internet hot spot.

yeo P.
January 29, 2014
clean beautiful and comfortable
Stay here was great! Wonderful shopping malls inside the hotel. Great service and friendly staffs. Very convenient with free shuttle buses just outside the hotel.

yeo P.
January 29, 2014
Design, comfortable and clean
The room was spacious and large. Love the bathroom as it was big and clean. Design is nice and romantic, love the design of the mall. With a big food court and shopping mall was huge too! Free shuttle bus just outside the hotel its very convenient.

jitwadee A.
January 29, 2014
nice to stay
room size, comfortable bed, large bathroom
stay here for couple times and also loving it espc the bella suite with 2 queen beds in the room, bathroom is so big with bathtub and standing shower. living room is also large, bed is comfortable. reception counter and bus waiting area is a bit crowded. many activities inside including shopping / gambling / eating / sightseeing...

Andrew S.
January 28, 2014
Fancy, just like the Venetian in Las Vegas
Friendly, helpful, English speaking staff, lots to do, great to wander
I have visited the Venetian in Las Vegas and can say it is very much the same, except with an obvious Chinese flavour. Food court options are plentiful, decent and ok priced for where it is. We had the dinner BBQ buffet at the Brazilian restaurant in St. Marks Square, which was awesome. The mini golf was fun, good to spend an hour outside, but 50 RMB each is a bit steep. Very difficult to find and walked through a maze of long corridors. Only hate is paying a high price for in-room WIFI, per 24 hour block, which is exactly like in Las Vegas. If a cheap hostel anywhere in China can provide free WIFI, surely paying a premium to stay at the Venetian should provide free WIFI. For shame.

Frank G.
January 28, 2014
Very comfortable luxury hotel
Close to Casino,front of City of dreams and bus transfer to any places
Perfect and it will be all my next destination hotel in future

Hendrik G.
January 28, 2014
best hotel
the hotel has very big room, the room itself is very clean.

Adam S.
January 28, 2014
Luxury Hotel with great shopping
Clean Rooms, Attentive Staff, Big Room
The Venetian Macao is the largest Casino in the world, with one of the biggest shopping centres I have seen. From the moment we entered we were amazed at the size of the place and the grandure. Even though it was a big hotel with so many people checking in and out we were still given great customer service by the staff. Our room was well appointed with all the extras even though we only paid for a basic room. The only downside to the hotel is the location, you pretty much need to get a taxi or bus to get to the city, however that wasnt too difficult.

January 28, 2014
no free wifi
large bathroom
it's amazing that a hotel this big and with this price doesnt provide u with free wifi at your hotel room, u must pay if u reserved this hotel from agoda. NONSENSE !!!