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Excellent 8.5
Based on 16856 reviews

Recent customer comments

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based on 16856 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

January 01, 2014
Great place to stay once
Clean, big room and near to amenities
The room was very big and spacious. Nice design overall but the hotel is feeling a little outdated and there are more newer luxury hotels nearby that offer better rooms for similar price. However the hotel is a great place to shop and has all sorts of activities and dining chioces that will keep you occupied for at least 2 days.

krit N.
January 01, 2014
High quality hotel
High quality hotel good location best facility
good location with full entertainment but service not enought for too many guest

Mark S.
December 31, 2013
Casio based hotel where its all about gambling
Room size, cheap, grandness
Poor customer service. Terrible check in time. Rooms 500m plus from reception. You are one of 1000's staying at hotel so you are nothing. Takes forever for anything to get done. Room is nice, clean and pleasant. Good for families. Can't think of any reason to actually go to Macau except to loose your money gambling.

December 31, 2013
The hotel is too big and complicated
Spacious room, good view
The hotel is too big and complicated . Has a hard time trying to locate the restaurants and navigating around. The fee bus ride was a nightmare as people were jostlingn and pushing their way through into a mini van. Bringing young kids is inconvenient as cannot cut through the hotel. Always have to go one big round

Jacky C.
December 30, 2013
Amazing luxury comfortable hotel
Hotel room was big and beautiful
Fantastic hotel; we are very satisfied in room. Has big bathroom, very comfortable bed, amazing architecture, and perfect place for a family:)

Jim L.
December 30, 2013
Nice hotel , big rooms
Room size, shopping , good food
We enjoyed it very much. Might be back again soon

Stephanie T.
United States
December 30, 2013
large, comfortable room
location, large rooms, shopping
Very convenient location in Macau's Taipa. Venetian has its own complimentary bus/shuttle to the ferry terminal which comes fairly often. The rooms were very large with a separate "sitting area". Bathroom was also very nice and spacious - separate tub and shower area.

Deasy A.
December 30, 2013
Pleasant Stay
Convenient, Nice Design Room and Entertaining
It was a pleasant stay to stay at this hotel. I booked a Bella Suite room with 2 queen size beds and the bedroom and bathroom are so well designed. It is a beautiful room. If you are going with your family, this hotel suit you better bcos this hotel got Casino and Shopping Mall inside. You should try Ice World too!

Tai L.
December 30, 2013
Almost perfect hotel
Staff, Room, Food
Everything was almost perfect although check in time took a little long, but was acceptable. Staffs were polite and friendly. Room service was relatively reasonable. Room was comfortable and all. Only down-side is that the beds and pillows are too soft to our liking.

Margaret S.
December 30, 2013
Satisfied, good service and clean
Comfortable bed, clean room and courteous staff
Generally satisfied. Would recommend a bar be installed in the shower areato hold as the floor can be slippery when wet.