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2015
Excellent 8.5
Based on 16981 reviews

Recent customer comments

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Excellent



based on 16981 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Chee T.
Malaysia
December 21, 2013
Overall pleasant experience for me and my friends.
1. Spacious; 2. Clean; 3. One stop shopping, entertainment and leisure.
The only problem I faced with this hotel is that I booked 2 suites and requested for a connecting room 2 months before my trip but did not get it when I checked in. I was told they will reserve that for me during booking but was then told it is not guarantee when I was checking in. Very disappointed and felt cheated.

Zingo G.
Malaysia
December 21, 2013
great stay with great value .
children orientated, cosy and comfortable.
great experience, whole family love it. great customer service, upgraded our booking that made my kids very happy!

Ho E.
Singapore
December 21, 2013
Very good experience
Clean, spacious and well-facilitated.
Easy check-out at the various lobbies. Almost missed the check-out time as it is 11am and not the usual 12 noon.

Matthew C.
Singapore
December 21, 2013
Very convenient location
Shopping mall is within hotel, many restaurants and free shuttle buses to other hotels
Hotel is within shopping mall. Easy access to restaurants and there is a food court for those who want variety of food and more affordable food. Room size is good for family and toilet is also big and very clean. Hotel offers free shuttle buses to other hotels and major attraction areas.

Wai C.
Singapore
December 21, 2013
Nice and rooms are big. Luxurious feeling
Room size,cleanliness and design

Yogesh M.
India
December 20, 2013
Nice and beautiful Place to Stay
Close for shopping casino
excellent hotel down the hotel plenty of variety for shoppers only thing i don't like no complimentary internet

tonny S.
Indonesia
December 20, 2013
great room
room very big.. clean..
room is very big.. enough for 4 adults or even more... the sofa can transform into a sofa bed.. but we have to pay more to use the wifi..

Janejira S.
Thailand
December 20, 2013
Excellent Hotel
Good design atmoshere,clean and large room,Casino Hotel
Excellent,Large room,Room Cleanliness,Easy access to the Airport

Chang F.
Malaysia
December 19, 2013
Great Luxuriuous Stay
Room, Swimming Pool, Design
Overall great but shortcomings on layout from entrance to room complicated. Connected hotel too far. Shopping mall to room complicated

Rachel C.
Philippines
December 19, 2013
Great Room and Superb Dinner Buffet
Room, Food and Location
I've been to Venetian many times but it was the first time for me to book a room. Big room, comfortable bed and super nice bathroom. Quite impressed with the design of the Royal Suite with a living room. The dinner buffet we had at Bambu Restaurant was great. Generous and unlimited servings of food (especially Japanese food) not controlled unlike other restaurants. The weather wasn't really good so we just stayed in our room. I just wish that wifi is free in this hotel and that they would offer free drinks at the mini bar which other hotels do (like Galaxy and Lisboa). Another set back is the swimming pool which is quite far from the hotel suites but over all, our stay was great.