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2015
Excellent 8.5
Based on 16832 reviews

Recent customer comments

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Excellent



based on 16832 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

8.3 Leung K.
Hong Kong
November 13, 2013
Luxury hotel with high quality restaurant
Big room with nice view. Efficient house- keeping service. High quality restaurant nearby.

7.3 FOO L.
Malaysia
November 13, 2013
Luxury,Comfort
Casino, FREE shuttle bus, night
Hotel very BIG,Far away to the Check-In counter .The room was huge,comfort but the pillow smelly.

8.3 WONG J.
Malaysia
November 13, 2013
Relaxing
Spacious, Duty Free & Free shuttle transfer from ferry port
We need to pay for in room internet wifi! We have paid for the room, why we still need to pay for wifi as a room guest? Others are ok, we are happy to have a thai tv channel available too. Signages to areas are not friendly coz not sure where are the shops or restaurants. All link ways must enter casino and what if family with children wants to have meal in restaurant located in casino? Hope to see more improvements on our next stay.

6.7 Yusuf S.
Indonesia
November 13, 2013
EROPEAN SYLE !! GOOD FOR PHOTOGRAPHY !!
Clean room, large room, comfortable bed
What is good from this hotel was sightseeing, at the front of the hotel. You can have a good panorama, which can take photograpy from there. Everywhere in this area is very good for photography. The Design of this hotel was for interior, exterior and photography. There was a huge casino too.. your can try your luck there. hehe. But its weakness is everything in this area and also facility in this hotel is very expensive. The charge for access internet is about HKD $152/night. Breakfast is about HKD $172/person. The advantages of this hotel was good sightseeing, integrated with mall or food center, and good for photography..

5 Alireza S.
United Arab Emirates
November 12, 2013
Racism in 2013 ?!
I am so annoyed that I can't think of good points !
I am really frustrated by the management of this hotel. If you are thinking of staying at this hotel, just be sure that your are going to face Racism issues there ! I am from Iran and during my stay at this hotel, when me and my friend wanted to use entertainments and wanted to play some games, the staff and the manager said that we can't play because we are Iranian ! And Iranian people can't use play and games facilities because of their nationality ! I am really sorry that I stayed in such a Racist hotel and I'm more sorry that we have to hear such a things in 2013 year !!!

7.3 Hang C.
Hong Kong
November 12, 2013
Worth a try
Spacious room, free shuttle bus services connecting major points, good baggage service
First time after its opening many years ago. Great value with stay 2 nights for the price of 1.

9.3 Lin T.
Singapore
November 12, 2013
Plesant and unforgettable
Spacious room,good staff,acessible from port
good experience and plesant stay, staff able to accede to our request promptly.

8 Yuen L.
Hong Kong
November 12, 2013
Really spacious and comfortable
Staffs are really helpful and friendly, the room is very comfy and spacious, and the location is good.

9 Sook T.
Malaysia
November 12, 2013
Nice hotel
Big & clean room, free airport shuttle bus

8.3 chengyan L.
China
November 11, 2013
excellent casinos
big bed,shopping