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Excellent 8.5
Based on 16997 reviews

Recent customer comments

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based on 16997 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Kai C.
December 05, 2013
Very Satisfiied
Location, Good Staff, Near Shopping Belt
Good. My partner lost her mobile phone and the security team should be commended for tracking it down and delivering it back the next day.

Annie C.
December 05, 2013
Absolutely wonderful. Will be back again!
1) huge and luxury rooms 2) shopping and eating right in the hotel itself 3) free shuttle bus
Fantastic. Will be back again! However, one thing for improvement is they should offer free wifi for people staying in the hotel.

Jereme Q.
December 05, 2013
luxury room
room size big & comfortable
check in is abit slow, and if can provide free wifi in room will be better, because the wifi in the hotel lobby also not stable. but the service provide by the hotel is good!

Irwin C.
December 04, 2013
Awesome Stay
Size of the hotel room, easy access to food, easy access to shopping.
It was the best hotel that I've stayed in so far. They have free shuttle services from the ferry pier to the hotel itself. The hotel room was really huge (can easily fit 10 people with spaces to walk through). Shopping area was just a walk away from the rooms. This should be one of the hotel one must stay once in their life.

Jerry M.
December 04, 2013
near shopping centers
very good. i enjoyed the shopping centers and gondola ride. also, the casino is clean with huge open spaces

December 04, 2013
chaotic stay
breakfast in room, swimming pool
our family was looking forward to our stay at The Venetian Macau but turn out to be a rather dissapointing experience. The hotel itself is ok in general,spacious with comfortable beds but wall/ door paint was peeling off with cracks. however, the lift loobys are linked to the casino and shopping mall, so there is a contant chaos out there, especailly in the lobby , tons of people getting off from the tour buses all rushed in the hotel lobby everyyday past noon without any etiquettes, plus we were hearing a lot of door slamming sound and loud-talking from other guests on the same floor. all these experience are not what i will expect from at five-star hotel.

Kim L.
December 04, 2013
ok, but no internet free
with shopping, food, casino and fun

Jon G.
December 04, 2013
Glitz, GLam, Wow Factor…. Internet and extras $$$
huge room, nice bathroom, free shuttle busses
Nice…. Huge room, lots of restaurants tho most of what we ate was fairly average except the breakfast which was good. Be aware internet is about $25 a day which we were;t expecting. Go and travel Macau and explore rather than sticking to casinos. Hotel stuffed up a ticket booking by providing wrong advice on location but Anna was amazing in resolving the issue and ensuring my partners 30th Birthday was well enjoyed, Overall a great stay.

minjea L.
South Korea
December 04, 2013
Very Nice Hotel naver ever seen before
Room Size, Goof view and Good shopping
It was very nice exprience for us staying in this hotel

Huixin S.
December 04, 2013
Beautiful hotel, living like a royal.
Comfortable bed, beautiful room and free shuttle services
The hotel is beautiful as well as the room. We felt like we are staying in a president suite even though mine is the most basic royale suite. Thanks to Agoda, we get to offset our points against the price for the room so we didn't pay much for the room. We think it is totally worth it. We regret for staying only for one night. If you are a fan of luxury goods, Venetian is like a heaven to you. If you don't have enough money to buy, Casino is located in the hotel, level 1. The hotel is also very sweet as it provides free shuttle bus to the airport, other hotels (for more shopping) and to habour. There are only two down side of the hotel; 1. We wish that the check in could be faster as we queued for about 45 mins to check in (but there is express check out), 2. if only there is free wifi in the room or in the lobby (you have to pay if you want wifi). Overall, I strongly recommend you to stay in Venetian. You will never regret.