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Excellent 8.5
Based on 16993 reviews

Recent customer comments

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based on 16993 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Olive S.
March 05, 2016
Beds, bath, and the spectacular view
I brought my mom and cousin there as a birthday treat for my mom's 70th birthday and she was bowled over. The check in counter was so considerate to have delayed our check out time from 11 am to 1 pm, seeing that I was with my mom. These small things count.

March 05, 2016
Very big hotel
Attached to shopping mall, convinient shuttle bus, good room
Good stay but bit to complicated to reach the room since the hotel is too big

March 04, 2016
Casino staff shuttle
Not bad

March 04, 2016
Feels like home
We always stay here when were in Macao. Feels like home

March 04, 2016
Rude bouncer
We've stayed at the Venetian Macao probably more than 20 times over the years and it's the only hotel we ever book in Macao. We love it because we no longer have to get out of this mega hotel while some of us gamble at the casino. But this time, we had a bad experience with the casino bouncers/guard. On the day we were checking out, my sister decided to hit the tables one last time but the bouncer wouldnt let her in because to him, she looked underage. This happened a lot for this stay but this time she wasn't able to bring her passport but she did show him a photo of her pssport showing all details from her phone. He still wouldnt let her in. That in itself wasnt a problem but he did it in the rudest way possible and it wasn't a case of language barrier as he was the same nationality as us. Just disappointing. Might try another hotel next time we go to Macao.

edward C.
March 02, 2016
Everything is excellent

Jing T.
March 02, 2016
Comfortable, lovely stay!
Spacious rooms, comfortable amenities, good location
This is my 3rd time at the hotel. As usual, hotel was very grand and comfortable. Location is very convenient too! will recommend to those looking for a relaxing stay.

Mei T.
Hong Kong
March 02, 2016
The staffs are very nice in helping out. The locat
same as what I said upper

Maria L.
March 02, 2016
A Great Stay
big rooms,cleanliness,nice location
it is a wonderful stay..the check in and check out was fast,many choices of stores for shopping and has a nice location.Except for when you have small kids you have to walk longer to avoid the casinos since they are not allowed there,the stay was overall good.

Sara B.
March 02, 2016
Very large and comfortable rooms
Nice big rooms, good location. Great gym. A little bit noisy.