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Excellent 8.5
Based on 16979 reviews

Recent customer comments

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based on 16979 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Henry L.
November 14, 2013
Huge gambling area with hotel just upstairs.
Big spacious room. Shopping and great food variety. Love the painted blue ceiling in the shopping area...really feels like you're outside on the streets of France.
Great spacious room. Very clean. Gambling was fun but you should only gamble if you have a lot to risk. I didn't appreciate the $20 AUD per night for Internet use especially for the amount I paid per night for the stay.

Tan H.
November 14, 2013
Great stay!
Big room comfortable beds and large bathroom
Great services provided by the hotel, like shuttle bus services from airport to hotel, and other places too!

Leung K.
Hong Kong
November 13, 2013
Luxury hotel with high quality restaurant
Big room with nice view. Efficient house- keeping service. High quality restaurant nearby.

November 13, 2013
Casino, FREE shuttle bus, night
Hotel very BIG,Far away to the Check-In counter .The room was huge,comfort but the pillow smelly.

November 13, 2013
Spacious, Duty Free & Free shuttle transfer from ferry port
We need to pay for in room internet wifi! We have paid for the room, why we still need to pay for wifi as a room guest? Others are ok, we are happy to have a thai tv channel available too. Signages to areas are not friendly coz not sure where are the shops or restaurants. All link ways must enter casino and what if family with children wants to have meal in restaurant located in casino? Hope to see more improvements on our next stay.

Yusuf S.
November 13, 2013
Clean room, large room, comfortable bed
What is good from this hotel was sightseeing, at the front of the hotel. You can have a good panorama, which can take photograpy from there. Everywhere in this area is very good for photography. The Design of this hotel was for interior, exterior and photography. There was a huge casino too.. your can try your luck there. hehe. But its weakness is everything in this area and also facility in this hotel is very expensive. The charge for access internet is about HKD $152/night. Breakfast is about HKD $172/person. The advantages of this hotel was good sightseeing, integrated with mall or food center, and good for photography..

Alireza S.
United Arab Emirates
November 12, 2013
Racism in 2013 ?!
I am so annoyed that I can't think of good points !
I am really frustrated by the management of this hotel. If you are thinking of staying at this hotel, just be sure that your are going to face Racism issues there ! I am from Iran and during my stay at this hotel, when me and my friend wanted to use entertainments and wanted to play some games, the staff and the manager said that we can't play because we are Iranian ! And Iranian people can't use play and games facilities because of their nationality ! I am really sorry that I stayed in such a Racist hotel and I'm more sorry that we have to hear such a things in 2013 year !!!

Hang C.
Hong Kong
November 12, 2013
Worth a try
Spacious room, free shuttle bus services connecting major points, good baggage service
First time after its opening many years ago. Great value with stay 2 nights for the price of 1.

Lin T.
November 12, 2013
Plesant and unforgettable
Spacious room,good staff,acessible from port
good experience and plesant stay, staff able to accede to our request promptly.

Yuen L.
Hong Kong
November 12, 2013
Really spacious and comfortable
Staffs are really helpful and friendly, the room is very comfy and spacious, and the location is good.