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Excellent 8.5
Based on 17077 reviews

Recent customer comments

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based on 17077 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.1
  • Food/Dining 7.8

Tan K.
November 23, 2013
2nd time staying in this hotel
big room,nice design,easy access to other places

Sungwon S.
South Korea
November 23, 2013
Dfntly not worth the money
Casino, The fame of the Venetian, Huge room
Because this hotel has a name for what its known, me and my mom decided to stay in Venetian, we arrived 12:30 , check in was 1pm so we checked in our luggage and looked around the Venetian. It was my 3rd time to Macau so I did not fancy Venetian but my mother enjoyed at first. Since the venue is so huge we got lost couple times had to walk through the smoky casino. Anyway it was time to check in, we had to wait in the queue for 30 min to check in. They offered us to upgrade to better view, we took the offer had better view but the room was very apart from elevator had to walk 10 min to get to our room. The tidiness was an issue for us, as soon as we checked in I got ready to have a bath, when I fully filled water to the tub there was 5 black hair, various length, which was disgusting (I have short and colored hair). Cleaned up the bath and had bath after. Since every one mentioned WIFI issue, and it was about 20$, no free wifi anywhere in Venetian, we went to galaxy hotel to use the free wifi and shuttle buses I suggest not to stay in Venetian if u dont really fancy the Venetian, u could tour and enjoy casino but I would not come back and stay in this hotel.

Agnes C.
November 23, 2013
We'll definitely go back!
1.) Very beautiful rooms 2.) friendly staff 3.) free water at thecasino and free shuttle to and from other hotels
I got a surprise cake from the Venetian coz it was 2 days before my bday when we checked in. It was flattering. The room may be expensive but it's so worth it. I love the King sized bed with lots of pillows!!! And the bathroom is HEAVEN. :)

Paul M.
United Kingdom
November 23, 2013
Excellent but a ver BIG hotel
Design, location,value for money
Great hotel and casino but a very large hotel where you can get lost very easily It was like being in Las Vegas but with Chinese fellow guests The minimum bet on Blackjack was 500hk$ which is ridiculous for a social gambler

seng L.
November 22, 2013
nice design n comfortable room
nice casin nice room nice restaurant
the venetian is big hotel is macao with nice design

Paul R.
New Zealand
November 22, 2013
grest hotel for a ralaxing holiday, great food
great time just long enough enjoyed the restaurants

Lin K.
November 22, 2013
Fantastic stay
Big rooms, center of the city and many restaurants
it was fantastic, the have a huge shopping complex (selling mostly branded stuff) and a very image casino. the hotel design is impressive.

Bee T.
November 21, 2013
Pleasant stay
Large and nice room, comfortable bed, well design view
The check in process is very slow, the staff is not informative. When we ask for the public bus station, the staffs was not able to give us a very good guidance, we need to ask a few round only can get a rough idea. We are disappointed that we been search around to look for WIFI service, but there was not available around the hotel. We were informed that we only can get free wifi in our room. We go to starbuck or other restaurant, but no free-wifi available even we spend in the restaurant. This shouldn't be happen in such a luxury hotel.

Erwin T.
November 21, 2013
One of the Best
Rooms, Shopping, Sight seeing
This is my third time to visit Venetian Macao Hotel..every time I visit Macao this Hotel is always a part of our place to stay...we will surely be back.

Irawati S.
November 21, 2013
Short stay, nothing special
Luxurious, first class service, large room
It was a so so stay, since this is my third stay in the hotel. The room is large(which is normal for hotel rooms in macau). The service and overall stay is satisfying. Luxurious accomodation, not the best value for money though. The casino and shopping areas are crowded as per usual.