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2015
Excellent 8.5
Based on 17001 reviews

Recent customer comments

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Excellent



based on 17001 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Thao L.
Singapore
August 12, 2013
A self contained resort hotel, close by to shops
close to shopping areas, great food and entertainment for whole family
Pleasant stay, attentive service from the service staff. Room is comfortable and beds are very clean and comfortable.

Alaa A.
Saudi Arabia
August 12, 2013
Fantastic
casino, food and staff
fantastic as one of the biggest hotels in the island, lots of good shopping and food.

jerlyn S.
Philippines
August 12, 2013
perfect place
high class hotel, very accessible and one stop place that has casino and shopping stores
superb. very spacious clean and stunningly royal look rooms, lots of shopping stores inside the hotel, big casino, accessible to airport with free shuttle.

lian T.
Malaysia
August 11, 2013
Late check in
nothing good offended with the service

lian T.
Malaysia
August 11, 2013
Nightmare
Bad Lousy Inconsiderate
Worst late check in time ever travelled. We were checked into our room only at 4pm. Even with young children there is no consideration taken. Even worst we were given a connecting room smell like people have just vomitted all over and the smell was unbearable even after we asked them to spray the whole room. Worst experience ever. I booked three rooms under my stay. Nightmare really.

LeeAnne N.
New Zealand
August 11, 2013
L for Luxury!
Room size,staff,comfort
Loved everything about this hotel...especially the bathroom. Will be coming back!

Touchavan V.
Thailand
August 10, 2013
good location good room
good location good room

Touchavan V.
Thailand
August 10, 2013
very nice
casino restaurant fun

Thanan T.
Thailand
August 10, 2013
Luxury Hotel
Shopping , Dinning , Casino
Luxury Hotel , Easy to access , Perfect shopping mall

Michael P.
Australia
August 10, 2013
Brilliant!
The canals and gondoliers, the room, the staff
Brilliant! Except the breakfast was rather average - I expected much more from such a stylish venue.