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2015
Excellent 8.5
Based on 16864 reviews

Agoda Verified Reviews

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Excellent



based on 16864 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Balani S.
India
June 26, 2013
Fantastic hotel
location,service,design
It is one of the fantastic hotel which all my family like so much.We will stay in this hotel again if have chance.It is deserve the money.

papatsara S.
Thailand
June 26, 2013
good rate
stay many time feel like a home
good location and good rate

papatsara S.
Thailand
June 26, 2013
not expensive and good location
the room rate ok, easy to go to shopping
nice hotel and good location easy to find out the resturant

papatsara S.
Thailand
June 26, 2013
nice hotel, good location, good food
good rate, good food and good for shopping
i like this hotel becsue is near to every where if you wnat to go, and staff also good service

Kinnie W.
Hong Kong
June 26, 2013
adequate activities for children
big room, night shopping, convenience of many restaurants (not cuisine)

AYE L.
Indonesia
June 26, 2013
good good good
good hotel,easy access to the airport,centrally located
Very nice

dewi C.
Indonesia
June 25, 2013
Very nice hotel luxury
All the staff can speak good english

Zhi T.
Singapore
June 25, 2013
Great hotel with everything needed.
Close to the airport, good restaurants in the hotel like lord stow and the famous pork bun and shuttle buses readily available.

Tony S.
Indonesia
June 25, 2013
good quality hotel
comfort room and bathroom

Chung T.
Brazil
June 25, 2013
Wonderful room. Some staff need more training...
Room size, cleanness and comfort. Lots of shopping option. Lots of dinning option.
The hotel is wonderful, but some staff still needs training. Just for example, I forgot my key inside and found a hotel staff entering another room, so I tried to ask him for help, but he just ignored me. No answer at all and I kept trying to ask him and nothing. I was really pissed, thanks god that other hotel staff appeared and asked if I need help and after confirming my identity, let me back inside my room to get the key. The overall is good but some staff is just unkind and not helpful, while others are very nice. This applies to the restaurants too. Hotel need to review all their staff. And worse thing is that they still charge US 20 / day to use Internet... That's absurd based on the price of the room.