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2015
Excellent 8.5
Based on 16982 reviews

Recent customer comments

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Excellent



based on 16982 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Yuly L.
Indonesia
July 04, 2013
Nice and fun.
Free shuttle bus. Very good restaurant. Gondola ride.
It was tiring and confusing trying to go from one place to another because the place is huge and we couldn't walk passed the casino since we have children with us, but once we get the hang of it, it was ok. My children who is 5 and 3 was charged for breakfast. Internet was charged also. Stayed in the Bella suites, which can accommodate 6 people, two queen size beds and a sofa bed. Bathroom is large, however, it took a long time for the water to heat. Breakfast was nothing special. There is other buffet restaurant who served better food. My children enjoyed the gondola ride the most. Overall, it was nice.

Erica L.
Malaysia
July 04, 2013
very english feel. i love the design
clean, nice design & comfortable

NG S.
Indonesia
July 04, 2013
its a great place to stay with family
nice comfort

PHONGPHAN P.
Thailand
July 04, 2013
Awesome
Comfortable room, good food, great shopping
Relaxed & most enjoyable

Wendy C.
Hong Kong
July 03, 2013
Room is good, no wifi
Size bog, comfortable
The size of room is good. Location and transportation system is good. But no wifi is provided and the Soundproofing is quite bad, conversation of neighbor can be easily heard.

Poh T.
Singapore
July 03, 2013
Fantastic Family Short Getaway
Location, Casino & Big
Very Good, fantastic for a casino hotel. Didnt fall short of expectation at all.

PRAPAPORN S.
Thailand
July 03, 2013
Everything is in this hotel.
Comfortable room, shopping and casino
Overall is good but don't have the free wifi.We like shopping mall and casino.

cheng D.
Malaysia
July 03, 2013
clean, big sizes room, large bed ,
nice staying, comfortable
good and nice hotel. have a nice stay.

Simone L.
United States
July 03, 2013
Excellent...
Size of room, bartenders made excellent cocktails, fun casino
excellent - like that it's connected to other resorts.

SUMEET B.
India
July 03, 2013
incredible rooms
rooms, gondola rides with singers, shopping on canal side shops
stay was fun, visited with 3 children 9 12and 13. only thing which I find poor about this hotel is that you can't access the south side suites from the main hotel lobby easily..there's a casino on ground floor and children can't go thru the casino so take an elevator to 3rd floor reach the shopping area along the canals where I m sure you r going to be lost for direction and be prepared to walk and walk , locate the way if you can , the lost again again come down to ground floor find your way to the south suits lift area and then reach the rooms. took me 1 hr almost..there are touch screen kiosks located at many places with maps but they have changed the name of streets and the kiosks are not updated..be prepared to walk an walk..still it was fun ..in our 2 days stay we don't even get out of the hotel...was my first casino experience and it was great fun..